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QA Manager / Representative

QA Manager / Representative

Azbil North America, Inc.Phoenix, AZ, US
30+ days ago
Job type
  • Full-time
  • Permanent
Job description

Job Description

Job Description

Summary :

The Quality Assurance Manager / Representative is responsible for the effective implementation, deployment, operation and improvement of the Azbil North America Quality Management System in support of the effective provision of measurement & control products and services for PA / FA to customers. Drive policy of early detection, fast response, quick resolution.

Essential Functions :

  • Responsible for the total Quality Assurance function of ANA.
  • Ensure that the processes needed to establish the Quality Assurance function of ANA are established, implemented, deployed, maintained and continuously approved.
  • Oversee factory quality control functions including SPC, measuring and control, defect handling and analysis to ensure product quality, regardless of internal or external party. Take early and effective actions to resolve emerging issues that affect product quality.
  • Oversee and manage collaboration and communication of the quality assurance function with parent company.
  • Actively identify and report quality issues, risks and opportunities – take immediate actions to address and issue or risk. Escalate urgent issues to management.
  • Contributes to the achievement of ANA mid and long term objectives by development and establishment of the Strategic Quality Assurance Plan.
  • Develop and implement strategies to increase performance against identified KPI’s, reduce the cost of poor Quality, and improve product performance.
  • Direct the quality improvement efforts of the company by following a structured continuous improvement approach and focusing on root cause identification and correction.
  • Provide quality training, coaching and guidance to all stakeholders.
  • Actively interface with customers for quality issues, technical information, specification, agreements, audits, etc.
  • Manage the customer satisfaction processes and provide instructions when discrepancies are identified to improve overall customer satisfaction
  • Assist the personnel in evaluation of product non-conformities and root cause analysis down to design. Collaborate in the development and evaluation of permanent countermeasure.
  • Oversee internal audit processes with emphasis on continual improvement.
  • Support global material and supplier qualification processes. Evaluate the change notification associated with all relevant changes and collaborate with customers, other departments, or contract manufacturers to evaluate and effectively implement the changes in a timely manner.
  • Support corporate, customer, and supplier quality audit programs. Ensure that the audit programs are maintained as required by internal / external policies and procedures.
  • Oversees ISO inspections and any external audits / assessments / regulations to ensure that factory Quality assurance is properly represented.
  • Manage and maintain quality risk management with ANA and supply chain.
  • Implement and deploy system for the support of early detection, fast response and quick resolution of issues which affect customer satisfaction.

Supervisory Responsibility :

Direct supervision over Quality Engineers, Quality Control and Assurance personnel.

Work Environment :

This job operates in a professional office environment. This role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

General Requirements :

  • Working Knowledge in MS office.
  • ISO standards, DOE, statistical analysis,
  • Physical Demands :

  • While performing this position, the employee will regularly be required to sit, talk, hear, and use hands and fingers to operate a computer, telephone, and keyboard.
  • Must have the ability to sit at a computer terminal for an extended period of time.
  • Position Type / Expected Hours of Work :

  • This is a full-time position. Days and hours of work are Monday through Friday, hours determined by supervisor.
  • Travel :

  • Extended overnight travel.
  • Required Education and Experience :

  • Bachelor’s degree in Engineering Discipline or similar course of study required.
  • Seven years in a supervisory quality function with a product based company or a factory environment.
  • Specific Requirements :

  • Willingness to research for alternative solutions
  • Knowledge or interests in how manufacturing lines work, application
  • Extremely responsive, flexible, and self-motivator
  • Strong organizational and problem-solving skills
  • Excellent communication abilities
  • Other Duties :

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.