Frank & Andrea | Minneapolis - Assistant General Manager

Frank & Andrea’s – Assistant General Manager

2 Full-time roles (1 Morning AGM, 1 Evening AGM)

Assistant General Manager Role : The Assistant General Manager (AGM) plays a crucial role in supporting the General Manager in overseeing daily operations, ensuring a high level of customer satisfaction, and maintaining efficient restaurant performance. This position is ideal for someone who is passionate about food service, thrives in a fast-paced environment, and is ready to take on a leadership role.

Essential / Primary responsibilities :

Job Responsibilities :

• Customer Service : Oversee and ensure that exceptional customer service is consistently provided by all members of the team.
• Training : Ensure that Shift Leaders are properly trained and prepared to lead their teams effectively.
• Monitoring Labor Costs : Track and manage labor costs to ensure they are within budget and provide assistance for shift leaders with staffing.
• Scheduling : Create and manage schedules for the team, ensuring optimal coverage for all shifts.
• Hiring and Staffing Recommendations : Provide recommendations for hiring decisions for General Manager in accordance with scheduling needs.
• Managing : Oversee Shift Leaders and Team Members, ensuring they meet performance standards and adhere to company policies.
• Inventory Management : Oversee and manage inventory, ensure stock levels are adequate and waste is minimized.
• Vendor Management : Manage relationships with vendors, placing orders as needed to ensure product availability.
• Cash Handling : Supervise cash handling procedures and engage directly in cash handling as needed to ensure accuracy and security.
• Oil Disposal : Check oil barrels and call company for pick up when necessary (Monthy?)

Secondary Responsibilities :

Skills / Competencies to include :

Physical Demands

Years of Experience : 1+ years of restaurant managerial experience

Education : Highschool Diploma or GED required.

Benefits : Competitive hourly wage with performance based incentives.

Availability : 40 hours; requires flexible schedule to meet demands of the business.

Frank & Andrea’s – Subdirector General

Rol de Subgerente General : El Subgerente General (AGM) desempeña un papel fundamental al apoyar al Gerente General en la supervisión de las operaciones diarias, garantizando un alto nivel de satisfacción del cliente y manteniendo un rendimiento eficiente del restaurante. Este puesto es ideal para alguien a quien le apasione el servicio de alimentos, que prospere en un entorno de ritmo rápido y que esté listo para asumir un rol de liderazgo.

Responsabilidades esenciales / principales :

Responsabilidades del puesto :

Responsabilidades secundarias :

Habilidades / competencias que deben incluirse :

Requisitos físicos

Años de experiencia : más de 1 año de experiencia en gestión de restaurantes

Educación : se requiere diploma de secundaria o GED.

Beneficios : salario por hora competitivo con incentivos basados en el desempeño.

Disponibilidad : 40 horas; requiere un horario flexible para satisfacer las demandas del negocio

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