Operations Manager

Operations Manager

Job Location : BBG Hattiesburg - Hattiesburg, MS

Position Type : Full Time

Job Summary : The Operations Manager is responsible for optimizing and supporting the sales, delivery, and operations team's efficiency and effectiveness by implementing tools, processes, and data-driven strategies. This role ensures seamless alignment between sales, marketing, finance, and operations, enabling data-based decision-making and sales growth.

Essential Functions and Responsibilities :

• Lives and models BROWN VALUES in everything we do.
• Develop and manage sales performance metrics, dashboards, and reporting tools.
• Analyze sales data to identify trends, forecast revenue, and support strategic planning.
• Partner with sales leadership to define sales processes, territories, quotas, and compensation plans.
• Collaborate cross-functionally with marketing, finance, and operations to ensure alignment and consistent communication.
• Identify and implement technology or automation solutions to increase productivity.
• Evaluate and optimize current sales tools, contracts, and vendors.
• Lead projects to improve systems, workflows, and team collaboration.
• Analyze revenue metrics and KPIs; deliver actionable insights to leadership for forecasting, planning, and performance tracking.
• Leading, motivating, and developing a sales team, including hiring, training, and performance management.
• Managing the sales team's budget and resources effectively.
• Oversee day-to-day operations of the location, ensuring efficiency and effectiveness.
• Supports the company's values, goals, and annual operating plan.

Physical Demands :

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Qualifications :