Installation / Service Coordinator - Denver, CO

Installation / Service Coordinator - Denver, CO

Englewood, CO, USA Denver, CO, USA

Req #Req #187

Job Description

Join our Team and Make a Difference!

At Lifeway Mobility, we believe that everyone deserves to live comfortably, independently, and safely in their own homes. As a leading nationwide provider of accessibility solutions, we are dedicated to enabling individuals with accessibility needs to remain in the place they love.

We are more than just a company we are a community driven by our Core Values of Putting People First, Being Accountable, and Doing Well While Doing Good. These principles guide everything we do, from the products we offer to the way we interact with our customers and each other.

Joining our team means becoming part of a highly engaged workforce where you will have access to training opportunities, growth potential, and a comprehensive benefits plan. Whether you're starting your career or looking to take the next step, Lifeway Mobility offers a supportive environment where you can thrive and make a difference.

Are you ready to make a real impact on peoples lives every single day? Do you thrive in a fast-paced environment where every day brings a new challenge and opportunity to solve problems? If so, we want you to join our team as an Install and Service Coordinator (ISC)!

As an ISC, you'll be the key player in ensuring our accessibility solutions are seamlessly installed and serviced. Youll play a vital role in coordinating installations, troubleshooting service needs, and ensuring that our customers receive exceptional care in a timely and efficient manner.

Essential Functions :

• Review and organize sold solutions to ensure proper documentation, including signed contracts, notes, photos, and measurements.
• Coordinate and schedule installation appointments with customers in a timely manner.
• Maintain and manage open work orders on the Installation & Service Coordination Dashboard.
• Work with customers to troubleshoot and address service needs (repairs).
• Create and manage service work orders, schedule service appointments, and coordinate follow-up as needed.
• Collaborate with Sales and Installation teams to ensure customer satisfaction and smooth operations.
• Ensure all aspects of installation and service are completed efficiently, accurately, and to the highest customer satisfaction.

Ideal Candidate Requirements :

At our company, were driven by our commitment to Putting People First , Taking Accountability , and Doing Well While Doing Good . If these values resonate with you, apply today and help shape a better tomorrow for our customers!

At Lifeway Mobility, we care about our employees' well-being. Join our team and enjoy a comprehensive benefits package that includes medical, dental, vision, 401k, employer paid life and LTD and some voluntary benefits too. We set you up for success at the start- with our Academy, which includes virtual and in person training, ongoing support, and the opportunity to grow, either in your role, or into a new role. Plus, you'll have the opportunity to relax and recharge with 7 paid holidays and three weeks of PTO. Apply now to be a part of our team. Ready to elevate your career with us?

Lifeway Mobility is an Equal Opportunity Employer

Job Details

Pay Type

Hourly

Hiring Min Rate

22 USD

Hiring Max Rate

25 USD

Compensation details : 22-25 Hourly Wage

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