Patient Services Representative (referrals)

Job Description

Job Description

About Sound :

Headquartered in Tacoma, WA, Sound Physicians is a physician-founded and led, national, multi-specialty medical group made up of more than 1,000 business colleagues and 4,000 physicians, APPs, CRNAs, and nurses practicing in 400-plus hospitals across 45 states. Founded in 2001, and with specialties in emergency and hospital medicine, critical care, anesthesia, and telemedicine, Sound has a reputation for innovating and leading through an ever-changing healthcare landscape — with patients at the center of the universe.

Sound Physicians offers a competitive benefits package inclusive of the items below, and more :

• Medical insurance, Dental insurance, and Vision insurance
• Health care and dependent care flexible spending account
• 401(k) retirement savings plan with a company match
• Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policy
• Ten company-paid holidays per year

About the Team : Southwest Pulmonary, a division of Sound Physicians is a group of board certified pulmonary, critical care and sleep medicine specialists. Our physicians and advanced practice providers diagnose and treat all pulmonary disorders, including COPD, asthma, interstitial lung disease, pulmonary fibrosis, cough, dyspnea, and lung nodules. We service patients through our clinics in the Dallas and Plano communities.

About the Role :

The Patient Service Representative assumes a pivotal role in our practice relating directly and indirectly to patient satisfaction and to the ultimate success of the clinic. Given the integral nature of the position, the front office medical assistant’s demeanor must be reflective at all times of the highest quality standards of professionalism exemplified by Southwest Pulmonary as a division of Sound Physicians. This role will serve as both the first and last point of contact for or patients.

The perfect candidate must be a team player, highly motivated and demonstrate a positive attitude. This individual will assist in checking patients in / out, collecting copays, verifying benefits, scheduling procedures, answering phones, scheduling appointments and other duties as assigned.

The Details : Full-time in office position, Dallas, TX 75231, M-F 8am-5

In this role, you will be responsible for :

What we are looking for : A successful candidate will have a demonstrated track record of a combination of these values, knowledge, and experience :

Values :

Knowledge :

Experience :

Sound Physicians is an Equal Employment Opportunity (EEO) employer and is committed to diversity, equity, and inclusion at the bedside and in our workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local laws.

This job description reflects the present requirements of the position.  As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.