Part-Time Front Desk Associate - Studio City

Part-Time Front Desk Associate - Studio City

We're looking for an exceptional part-time Front Desk Associate (FDA) to join our dynamic team at Myo Studio City! As one of the first faces our clients see, you'll play a key role in delivering an elevated, seamless experience that keeps them coming back.

Myo - Studio City (12833 Ventura Blvd #153, Studio City, CA)

We're looking for candidates with availability for 3 shifts per week with flexibility across AM / PM weekday shifts and 1 weekend (Saturday or Sunday). FDAs will bring energy and hospitality to a clinic known for its vibrant community and expert care. You'll help keep day-to-day operations running smoothly, support our clinicians, and ensure every client feels welcomed and empowered. If you're passionate about people and love a fast-paced, wellness-driven environment, we'd love to meet you!

What You'll Do

Provide all clients exceptional service and hospitality in line with Myo standards

Introduce new clients to our service offering with clear, on-brand messaging via phone, walk in, written communication

Constantly monitor and manage the clinic schedule including implementing best practices around shift optimization, initial booking strategy and waitlist management

Ensure all claims, invoices, transactions and / or Superbills are submitted and filed accurately.

Maintain clean, consistent client notes for seamless service to each client

Consistently monitor and maintain clinic organization and cleanliness : this may include regular sanitization of the space, cleanup of movement tools and equipment, wipe down of surfaces, replenishment of therapist pods and treatment rooms, and other necessary tasks

Engage in any tasks related to client follow up, business driving or marketing initiatives as assigned

Maintain consistent communications with all other FDA and clinic staff to ensure seamless handoff from one shift to the next

Share insights from daily shifts, therapists and client feedback to Operations Lead as relevant

Who We're Looking For

You have 1+ years of experience working in a customer service and / or hospitality role

You must be able to work a minimum of 2-3 shifts per week

You care deeply about ensuring positive client interactions and experiences

You are proud of the team and workspace you're a part of, exemplified through a well maintained, presentable clinic

You pay attention to every detail - small or big. After all, how much we care is the fuel for our passion

You're passionate about the work we do, the services we offer and can clearly communicate the long term value to our clients

You perform your job duties with consideration and care for business driving booking strategies

You thrive in a fast paced environment

You are innately curious, always seeking to solve problems, answer questions and better your work product

You show up as your authentic self day in and day out, making your voice heard

You prioritize your own physical and mental health so you can show up as your best version in the workplace

Myo Benefits + Perks

Complimentary Staff Treatment Sessions

Sales Commission

401k Program with a Company Match

Cell Phone Allowance

Bonus payout for referral of new team members

Clinic closures on certain holidays

Sick Time

Pet Insurance

Erewhon Corporate Membership Program

Subsidized mental health support

$20 - $22 an hour

Apply today - here's what you can expect

Our Hiring Process

We believe in creating a thoughtful and engaging hiring experiencejust like the client experience we provide at Myo. If your application is selected, you'll have the opportunity to meet with our Operations Lead for a great conversation about your background in client services, your accomplishments, and what drives you. This is also your chance to dive deep into your customer service and administrative experience, align with our values, and explore how you can grow with us. Plus, you'll get to see our beautiful clinic firsthand and get a feel for the vibrant environment you'd be a part of!

We're excited to meet you and explore the possibilities together!

Why Myo?

At Myo, we offer a dynamic and collaborative environment where exceptional service meets meaningful impact. As a Front Desk Associate, you'll be the face of our clinicscreating a welcoming atmosphere, supporting our clinicians, and ensuring every client has an outstanding experience. Join us in helping people move better, feel better, and Futureproof Their Bodies.

Core Values

Care Deeply (Empathy)

One Team, One Dream (Collaboration)

Make it Count (Focus)

Set the Pace (Ambition)

Never Stop Learning (Curiosity)