Prep / Catering Crew

Purpose :   Completes Food and Catering Order Preparation in a timely fashion and makes Catering Deliveries to Customers. Provide outstanding customer service to all guests while taking orders, food preparation, ensuring food quality with accuracy and energy, and maintaining the cleanliness of the restaurant.

Job Duties :

• Complete food preparation under the direction of the Manager on Duty and by following established Par levels all according to Moe’s standards
• Follow all specifications, and procedures within Moe’s recipes and training materials
• Prepare Catering orders and deliver in personal vehicle to customers
• Model, promote and display integrity for Savin Brands and Moe’s culture, Mission, Vision and Values
• Ensure all guests receive outstanding service by providing a friendly environment, acknowledging every guest with the infamous “Welcome to Moe’s”; asking if they have visited Moe’s before and make all guests feel welcome
• Maintains and delivers high quality product within Moe’s speed of service standards
• Upsell and make recommendation to guests on a regular basis
• Maintain the front counter area, hot and cold food lines and back of the house in a sanitary, neat and orderly fashion
• Responsible for entering orders into POS system and taking cash and credit cards, makes change for guests and works with manager to handle, record and store cash correctly
• Maintain the cleanliness of the restaurant including but not limited to beverage center, salsa bar, dining room, doors and windows and restrooms
• Handle guest complaints in a timely manner, inquiring about the quality of a guest’s dining experience, thanking guests and inviting them to return.
• Cross train and assist with all aspects of the restaurant
• Other duties as assigned

Skills for Success :

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Additional information on this position :