Quality Continuous Improvement Technician (Night Shift)
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Overview
The Quality Continuous Improvement Technician (QCI Tech) plays a crucial role in driving daily quality improvement initiatives at Wonderbrands bakeries. This position is responsible for conducting thorough quality checks, documenting deviations using iQMS and Cereboro, and working with the Continuous Improvement (CI) Engineering team to perform root cause analyses. By ensuring all issues are properly diagnosed and assigned to the appropriate functional areas, the QCI Tech helps maintain and enhance product quality.
QCI Techs champion product quality improvements by actively participating in Quality Huddles as part of the VQS process, ensuring that detailed product information is available for evaluation. They utilize Six Sigma methodologies for data gathering and analysis to identify effective improvement solutions and collaborate with R&D, Engineering, and Maintenance teams to support issue resolution. This role also sustains improvements by monitoring product quality, collecting data, reporting deviations, and supporting the implementation of quality programs and continuous improvement initiatives. It emphasizes the use of technology and data analytics to enhance quality, efficiency, and compliance in a fast-paced manufacturing environment. Additionally, QCI Techs support the Bakery Quality Manager (BQM) in ensuring adherence to all Quality Assurance programs, including HACCP, and actively participate in preparing for BRC audits, further strengthening regulatory compliance.
What Wonderbrands Offers
- Wonderbrands believes in Home Grown Talent and accelerated career growth
- Competitive Compensation, Health, and Dental Benefits
- Pension plan with matching contribution
- Quarterly incentive program
- Discount program covering restaurants, gyms, shopping, etc.
Responsibilities
Product Quality & Process MonitoringActively contribute to product quality improvements by collaborating with bakery teamsMonitor production processes and parameters to ensure compliance with recipes and ingredient specificationsPerform routine quality inspections on raw materials, in-process products, and finished goodsVerify packaged products meet quality standardsWork with CI Engineers to conduct root cause analysis and implement corrective actionsCompliance & DocumentationMaintain accurate records of quality checks, test results, and deviations using tools like iQMSEnsure compliance with food safety regulations (CFIA, FDA, USDA, SQF, BRC, GFSI) and internal policiesDocument all QA processes and maintain necessary recordsAssist in audit preparation and execution (internal, third-party, regulatory)Quality Huddles & Continuous ImprovementParticipate in daily Quality Huddles, collecting and analyzing relevant samplesCollaborate with production teams to identify and resolve quality deviationsSupport and implement continuous improvement initiatives to enhance product quality and efficiencyFood Safety & SanitationEnsure sanitation procedures are followed to maintain a hygienic production environmentConduct environmental monitoring and swab testing to ensure compliance with food safety standardsEnforce allergen control and cross-contamination prevention measuresTraining & Team CollaborationEducate production staff on GMPs and quality standardsWork with R&D, Engineering, and Operations teams to support new product development and process improvementsInvestigation & ReportingConduct root cause analysis on quality defects and customer complaintsImplement CAPAs to prevent recurrenceGenerate and present quality reports to managementLabeling, Packaging & Product TestingEnsure accurate labeling, coding, and packaging in compliance with regulationsVerify allergen declarations, ingredient lists, and nutritional information for accuracyConduct shelf-life evaluations to assess product stability and monitor packaging integrity to prevent contaminationLearning & Skill DevelopmentGain Six Sigma knowledge as it applies to quality improvementObtain a Green Belt in Six Sigma within one year of startingAct as a Six Sigma champion, sharing knowledge and promoting best practicesQualifications & Skills
Education & Experience : Associate's or Bachelor's degree in Food Science, Engineering, Quality Management, or a related field; 2+ years of experience in quality assurance, continuous improvement, or a related role in a food manufacturing environmentTechnical & Analytical : Strong problem-solving, data analysis, knowledge of food safety regulations (HACCP), and experience with quality management software and data analytics (preferred)Soft Skills : Strong analytical, organizational, and communication abilities; ability to collaborate across teams in a fast-paced environmentLead & Leadership Competencies
Leadership and team engagement, development, and empowermentChange management and consensus buildingDisclaimer : This posting describes general responsibilities, required knowledge and skills. Other duties may be added or amended at any time. In compliance with Ontario's Bill 190, we confirm that this posting represents a current existing vacancy within our organization.
Seniority level
Entry levelEmployment type
Full-timeJob function
Quality AssuranceIndustries
Food & BeveragesJ-18808-Ljbffr