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General Manager

General Manager

Trident Burgers LLCBowling Green, KY, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Overview :

Freddy’s is more than your average burger joint—it’s where great food meets genuine hospitality. As a Freddy’s General Manager, you’ll lead a fast-paced, high-quality kitchen and front-of-house team to deliver an unforgettable guest experience. You’ll be responsible for operations, financial performance, training, and developing future leaders within your restaurant.

Key Responsibilities :

OPERATIONS

  • Manage all aspects of restaurant operations including drive-thru, dine-in, and delivery service.
  • Monitor service levels to ensure that Freddy’s standard of speed, friendliness, and food quality is consistently met.
  • Track daily sales and deposits, manage cash handling procedures, and ensure accurate reconciliation of all transactions.
  • Maintain a safe, clean, and well-organized environment inside and out.
  • Maintain all records and ensure compliance with health, safety, and labor regulations.

MANAGEMENT

  • Hire, train, and onboard new team members with a focus on Freddy’s friendly and energetic culture.
  • Provide ongoing coaching and performance reviews to develop Assistant Managers and Crew Leaders.
  • Handle employee relations, scheduling, payroll approvals, and disciplinary matters.
  • Control labor costs and food waste while maintaining ideal staffing levels for peak hours.
  • Lead execution of promotions, LTOs, and seasonal initiatives.

    • LEADERSHIP

  • Inspire and lead your team by setting the tone and bringing enthusiasm every shift.
  • Solve problems on the spot and respond to guest feedback with professionalism and urgency.
  • Communicate clearly with all levels of staff and foster an open, supportive work environment.
  • Participate in regular manager calls and meetings, ensuring your location is aligned with company goals and standards.
  • Create a “Freddy’s family” culture where people enjoy working and growing.

    • Work Requirements :

  • Willingness to work nights, weekends, and holidays as required.
  • Ability to lift 30+ lbs and stand for long periods.
  • Must be passionate about the guest experience and leading a team in a fast-paced environment.
  • ServSafe certification or local equivalent required.
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    General Manager • Bowling Green, KY, US