Admissions Counselor II

Admissions Counselor II

The Admissions Counselor II diligently manages applicant portfolios, performs admission counseling, and conducts individual candidate interviews. The Admissions Counselor II is responsible for evaluating admission applications, responding to written, telephone, and email inquiries, and handling prospective students' issues and concerns. This individual will also participate in campus event planning and admissions committee meetings. As necessary, this individual represents all KGI programs at recruitment, marketing, and networking events while clearly articulating the institute's mission and values.

The Admissions Counselor II is responsible for achieving qualitative and quantitative enrollment goals for assigned programs. This individual will provide guidance and assistance on application completion and ensure proper yield activities are performed to reduce melts per program. The individual will also identify opportunities to improve engagement with prospective students and applications to improve conversion and yield for all programs.

Keck Graduate Institute (KGI) was founded in 1997 as the first higher education institution in the United States dedicated exclusively to education and research related to the applied life sciences. KGI offers innovative postgraduate degrees and certificates that integrate healthcare, life and health sciences, business, and engineering with a focus on active learning and team collaborations. KGI employs an entrepreneurial approach based in innovation with deep connections to clinical and industry settings that provide pathways for students to become leaders within healthcare and the applied life sciences.

Located in beautiful Claremont, California, Keck Graduate Institute is a member of the Claremont Colleges, a consortium of five undergraduate liberal arts colleges, two graduate institutions, and The Claremont Colleges Services, which provides shared institutional support services. The Claremont Colleges consistently place at the top of national college rankings, including Forbes, Money and U.S. News and World Report, and the Princeton Review. Each nationally recognized college has its own campus, students and faculty, and distinctive mission, and each offers outstanding curricula, small classes, distinguished professors, and personalized instruction.

A Bachelor's degree in a related field and at least 2 years of experience in recruitment and / or admissions in higher education is required, or any combination of education, training, or experience that provides the required knowledge, skills, and ability to perform the job. Proficiency in utilizing CRM systems (e.g., Salesforce / Hubspot) is preferred.

Admissions Advising and Processing 50%

• Advise prospective students and applicants on admissions requirements, process all admissions documents, and provide superior customer service throughout the admissions process.
• Coordinate admissions activities with faculty and team members, including scheduling interviews and assisting students to ensure timely and efficient completion of the admissions process.
• Conduct personal interviews to assess prospective students, provide detailed explanations of academic programs, and ensure all admissions requirements are promptly fulfilled.
• Maintain consistent communication and engagement with all applicants and inquiries via phone calls, emails, text messages, and in-person meetings.
• Generate reports, maintain dashboards, perform data entry, and participate in committees and special projects as needed.

Admissions Recruitment 35%

Other (15%)

Individuals must possess knowledge, skills and abilities to successfully perform the essential function of the position, or be able to explain or demonstrate how the essential functions may be performed, with or without, reasonable accommodations, using some other combination of skills and abilities.

This is a regular, full-time, benefits-eligible, non-exempt position.

The regular hours of this position are Monday-Friday, 8 : 00 am-5 : 00 pm. Hours may vary due to the needs of the College or department.

Pay rate : $27.00 - $30.00 an hour. The hourly rate of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, and training. KGI offers a comprehensive compensation and benefit package.

Ability to maintain good concentration level while dealing with interruptions; attention to details with emphasis on accuracy; capable of giving, receiving, and analyzing information, formulating work plans, and articulating goals and action plans. Sitting in a normal seated position for extended periods of time. Standing for extended periods of time. Reaching and extending hand(s) or arm(s) in any direction. Finger dexterity required to manipulate objects with fingers rather than the whole hand(s), or arm(s), for example, using a keyboard. Communication skills using the spoken word. Ability to see within normal parameters. Ability to hear within normal parameters. Ability to bend and stoop, for example, to file. Ability to move about. Ability to lift and carry short distances up to 20 lbs., for example to lift or move office supplies, files, books and packages, and set up for recruitment or on campus events.

Ability to travel locally, depending on business needs. Occasionally, will be required to stand for prolonged periods of time at activities / events on and off-campus.

A confidential review of applications, nominations, and expressions of interest will begin immediately and will continue until an appointment is made. To be ensured full consideration, please upload a letter of interest, resume, and three professional references (a manager, a direct report, if applicable, and a coworker).

Keck Graduate Institute is an equal opportunity employer. It does not discriminate against qualified employees or applicants based on race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship status, age, marital status, physical disability, mental disability, medical condition, sexual orientation, military or veteran status, genetic information, or any other characteristic protected by applicable state or federal law. Equal employment opportunity will be extended to all persons in all terms and conditions of employment.

Applicants must be authorized to work in the United States on a full-time basis without employer sponsorship. No visa sponsorship is available from Keck Graduate Institute. KGI is a participating employer in E-Verify and uses the system to confirm the employment eligibility of all newly hired employees as required by federal law. For more information about E-Verify, please visit