Admissions Assistant
The Office of Admissions is seeking admissions assistants to staff our admissions information center. Admissions assistants are tasked with supporting in the recruitment and success of our students by being the primary point of contact for incoming calls, emails, letters, and special requests related to recruitment and general questions of the office. The ideal candidate will be able to speak enthusiastically about the University of Utah from the view of a student, and is motivated to assist current and prospective students.
Responsibilities include :
- Answer phone calls and emails from current and prospective students
- Assist recruitment staff with counselor correspondence
- Respond and fill internal and external special requests for university materials
- Participate in annual admitted student day program
- Other recruitment, clerical, and office duties as assigned
Minimum qualifications :
Must be a current University of Utah undergraduate studentExcellent customer service skillsStrong writing abilityStrong speaking / phone skillsAbility to relay complex information to a variety of peopleProfessional appearance and demeanorProficiency with Microsoft Office suite and ability to learn new software systemsAbility to take initiative and work independentlyStrong problem-solving skills and ability to think creativelyMust have a GPA of 2.5 or betterPreferences :
Experience and / or interest working in a customer service-related fieldExperience and / or interest working in a call center environmentCommitment of 15-20 hours per weekCommit to full participation through at least January 2027 students graduating in 2026 are not eligible to applySpecial instructions :
Can start working in December if available to begin training. If you cannot work in December, your first day would be on the first week of the Spring Semester (Monday, January 5th).