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General Manager

General Manager

Palmetto Yacht ManagementFort Pierce, FL, US
30+ days ago
Job type
  • Full-time
Job description

General Manager

Reports To : Owner / CEO

Job Overview : We are seeking a dynamic and experienced General Manager to lead and oversee all operations at our vessel relocation company. The General Manager will be responsible for ensuring the efficient and profitable day-to-day operations of the business, including managing logistics, staff, customer relationships, and financial performance. The ideal candidate will have strong leadership skills, a deep understanding of the transportation or boating industry, and a passion for delivering excellent service.

Key Responsibilities

  • Oversee and manage all aspects of the company's vessel relocation operations, ensuring seamless and efficient service delivery.
  • Supervise logistics planning and route scheduling, ensuring on-time and safe transportation of boats.
  • Monitor operational performance and implement improvements to enhance productivity, efficiency, and customer satisfaction.

Team Leadership and Staff Management

  • Lead, motivate, and develop a team of drivers, logistics coordinators, and administrative staff.
  • Conduct regular staff performance evaluations and provide training to improve skills and performance.
  • Ensure compliance with company policies, safety regulations, and local, state, and federal laws.
  • Financial Oversight

  • Develop and manage the company's budget, monitor expenses, and ensure financial targets are met.
  • Prepare financial reports for ownership, including profit and loss statements, budgeting, and forecasting.
  • Implement cost-saving measures without compromising service quality.
  • Customer Relationship Management

  • Build and maintain strong relationships with customers, providing exceptional service and ensuring their needs are met.
  • Resolve customer concerns or complaints in a professional and timely manner.
  • Identify opportunities for business growth through customer feedback and market analysis.
  • Business Development and Strategy

  • Identify and pursue new business opportunities to expand the company's client base.
  • Develop and execute marketing strategies to increase brand awareness and attract new clients.
  • Collaborate with ownership on long-term business goals and objectives, ensuring growth and profitability.
  • Compliance and Safety

  • Ensure the company complies with all relevant regulations, including licensing, insurance, and safety requirements.
  • Develop and enforce safety protocols for hauling operations, ensuring a safe work environment for staff and customers.
  • Maintain and update required documentation, including vehicle inspections, permits, and certifications.
  • Qualifications

  • Minimum of 5 years of experience in a management or leadership role within the transportation, logistics, or boating industry.
  • Proven track record of successfully managing operations, teams, and financial performance.
  • Skills

  • Strong leadership, decision-making, and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Proficient in financial management and budget oversight.
  • Ability to work under pressure and make decisions quickly.
  • Knowledge of transportation logistics, safety standards, and industry regulations.
  • Proficiency in Microsoft Office and industry-specific software (e.g., fleet management or logistics platforms).
  • Education

  • Bachelor's degree in Business Administration, Logistics, or a related field preferred. Equivalent experience will also be considered.
  • Working Conditions

  • Full-time position, [Hours of Operation].
  • Occasional travel may be required.
  • Availability for occasional after-hours support as needed.
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    General Manager • Fort Pierce, FL, US