Community Outreach Navigator

COMPANY OVERVIEW:

• Spectrum Medical Care Center is dedicated to providing best-in-class primary and specialty healthcare to LGBTQ+ individuals and those living with HIV/AIDS in Arizona.
• At Spectrum Medical, we aim to create a welcoming environment for everyone.
• We encourage patients to “feel good here” by tailoring healthcare to their unique needs.
• Our services include primary care, gender-affirming care, and HIV and STI testing and treatment.

Our Core Values:

• Patients First, always Learn it.
• Own it.

Do it One Team, One Community Relentless Improvement, Courageous Joy Pride in Every Person POSITION OVERVIEW:

• Community Outreach Navigator: The Community Outreach Navigator supports Spectrum Medical Care Center’s mission to provide inclusive, affirming sexual health and primary care services.
• This role is responsible for providing HIV/STI/Hepatitis C testing and education, supporting linkage to care, and promoting prevention services including PrEP, PEP, and DoxyPEP.
• Outreach Navigators engage with diverse communities through Spectrum’s mobile testing unit, clinic-based services, social media outreach, and community events.
• They help reduce barriers to care, connect individuals to supportive services, and build awareness of Spectrum’s role in ending the HIV epidemic.

KEY RESPONSIBILITIES Community Outreach Navigators are expected to:

• Facilitate community-Based Testing & Education Ability to complete wellness exams on community members. (Blood pressure, blood sugar and basic wellness tests.) Perform HIV, STI, and Hepatitis C testing, including venipuncture/phlebotomy for lab specimens.
• Provide sexual health education and risk-reduction counseling in clinic and community settings.
• Link individuals to Spectrum services or external providers for primary care, PrEP/PEP, behavioral health, and other supportive services.
• Document and track testing, referrals, and linkage activities in Spectrum’s systems (EHR/Medsis/other modalities).
• Maintain up-to-date knowledge on HIV, STIs, PrEP/PEP, DoxyPEP, Hepatitis, and vaccination services.
• Outreach & Community Engagement Conduct outreach at community events, campuses, nightlife venues, health fairs, and partner locations, including frequent evenings and weekends.
• Support mobile unit operations for testing, education, and vaccinations.
• Provide culturally competent, non-judgmental engagement with LGBTQ+, BIPOC, and other priority populations.
• Participate in social media and digital outreach efforts to increase awareness and engagement.
• Assist in gathering community feedback and identifying emerging needs.
• Collaboration & Partnerships Support Spectrum’s presence at community meetings, events, and coalitions.
• Assist in relationship-building with community organizations to expand outreach and referral networks.
• Represent Spectrum professionally and support the Outreach Supervisor in recruitment, event planning, and program growth.
• Data & Reporting Collect and report outreach and test data accurately and on time.
• Support evaluation of outreach strategies to meet program benchmarks.
• Maintain confidentiality of all patients and program information.
• QUALIFICATIONS Minimum Qualifications High School Diploma or equivalent with 1 year of phlebotomy training/experience.
• Preferred Qualifications Associate or bachelor’s degree in public health, social work, health education, or Medical Assistant Certification.

Work Experience Required:

• Previous experience in community outreach/public health, with direct engagement of diverse populations.

Required:

• Phlebotomy experience (venipuncture for HIV/STI/Hepatitis testing).
• Experience working with LGBTQ+ communities, people living with HIV, or other underserved populations strongly preferred.
• Licenses and Certifications Valid Driver’s License (required).
• Must be able to obtain an Arizona Fingerprint Clearance Card during background check process. (Required) HIV testing certification (may be obtained upon hire).
• CPR/BLS certification (may be obtained upon hire).
• Required skills, knowledge, and abilities Ability to work evenings and weekends as required.
• Strong communication skills; comfortable engaging diverse groups and individuals.
• Understanding of basic STI and HIV terminology and sexual health language.
• Demonstrated cultural competency and commitment to reducing stigma.
• Comfortable with public speaking and one-on-one conversations.
• Ability to work both independently and as part of a team.
• Bilingual (Spanish/English) preferred but not required.

Compensation/ Benefits/Total Rewards:

• Salary Range $21 per hour - $24 per hour Comprehensive medical, dental, and vision insurance, eligible on the first day of the month following your start date.
• Company-Paid Life Insurance Policy of $50,000.

Company Paid Parental Leave Additional optional benefits such as:

• Voluntary Life/AD&D, Accident, Cancer Protection, Hospital, and Short-Term Disability Insurance. 403(b) Plan with a 3% company match, eligible after first pay period.

Paid Time Off:

• 120 hours of Vacation time, 4.62 hours accrued bi-weekly starting date of hire.
• Available to use after the first day of employment. 1 week, 40 hours of Paid Sick Leave accrued bi-weekly starting date of hire.
• Available to use after the first day of employment. 9 annual paid holidays.
• You are also entitled to carry over 80 hours of PTO into the following calendar year.
• PERSONAL ATTRIBUTES Hungry – We expect everyone to strive for greatness and achievement.
• Inclusive --We create and promote a work environment where EVERYONE can thrive.
• Resilient – We don’t let small setbacks or major adversity stop us from achieving our goals.
• Empowered – Self motivation is our secret sauce to success.
• Curious -- Curiosity can lead to greater happiness and motivation in both work and life.
• Reliable -- You are accountable and you take ownership of your tasks and commitments.
• DIVERSITY, EQUITY, & INCLUSION AT SPECTRUM MEDICAL CARE CENTER At Spectrum Medical Care Center, we believe exceptional care begins with an inclusive team.
• We are committed to building a workplace where every individual—regardless of background, identity, or experience—feels respected, supported, and empowered to thrive.
• We celebrate the diversity of our patients, staff, and communities, and we strive to create equitable opportunities for all.
• Our mission-driven culture values compassion, collaboration, and continuous learning—because when every voice is heard, we deliver better care and stronger outcomes.
• Spectrum Medical Care Center is proud to be an Equal Opportunity Employer.
• We welcome candidates of all races, ethnicities, genders, ages, abilities, sexual orientations, gender identities, and lived experiences to join us in advancing health and well-being for everyone we serve. Powered by JazzHR