Senior Customer Technical Program Manager

A company is looking for a Senior Customer Technical Program Manager for Data Center Quality and Sustaining activities.

Key Responsibilities

Lead and coordinate Data Center Quality and Sustaining activities supporting OEMs / ODMs

Develop and implement a comprehensive Quality Assurance and Sustaining Strategy

Establish and uphold quality standards and procedures for Datacenter System Deployment

Required Qualifications

BS / MS / PhD in Computer Science, Electrical Engineering, or related field, or equivalent experience

Over 12 years of experience in Customer Program Management at executive levels

Strong leadership in managing high-profile Customer Escalations across various teams

Solid understanding of Quality Management Systems (QMS) following industry standards

Technical knowledge of Data Center Infrastructure and HW / SW systems integration