H2O Evaluation and Impact Manager

This position is specific to Arizona residents.

The Job / What You'll Do :

The H2O Evaluation and Impact Manager is responsible for key reporting on quality and evaluation of the H2O program. This position will collaborate with both internal and external stakeholders to provide reports, analysis, and findings related to data quality and performance indicators. Internally, they work with staff to conduct program and data evaluation and implement improvements with the provider support and member support team. Externally, they will be responsible for report submissions and providing insight into meetings related to data quality and performance indicators.

Responsibilities :

• Monitors H2O data quality and outcomes; ensures compliance with contractual scope of work.
• Evaluate provider and network performance against established outcome and process indicators; identify trends and opportunities for quality improvement.
• Validate and interpret analytic reports developed by technical teams, translating findings into actionable insights for providers and internal / external stakeholders, including AHCCCCS.
• Responsible for report submission and analysis of key H2O reports.
• Develops and leads presentations related to the analysis done on data quality and outcomes. Materials will be sent and presented to external stakeholders, including the funder of H2O, AHCCCS.
• Builds strong partnerships with H2O leadership, the Business Intelligence team, data analysts, and Provider and Member Services teams.
• Responsible for developing reporting procedures.
• Assists in the development, review, and updates of H2O procedures and policies that involve reporting or are based on the analysis from the reporting.
• Develop and implement standard operating procedures and a communication plan for sharing data quality and analysis.
• Develop additional reports and respond to data requests as needed.
• Responsible for informing and leading in appropriate areas related to the Desktop Technical Assistance related to program monitoring.
• Supports in delivering training and technical assistance to provider agencies on H2O data entry, documentation, and reporting protocols, with emphasis on data accuracy and compliance with healthcare standards.
• Implementation of one-on-one consultations and group learning sessions to support teams and improve provider data quality, performance outcomes, and adherence to care coordination benchmarks.
• Communicate performance findings and quality expectations clearly and collaboratively to strengthen provider engagement and accountability.
• Other duties as assigned.

Knowledge, Skills, Abilities :

Education & Experience :

5+ years of combined experience in the field

Working Conditions :

While performing the job duties in the office or at a home office, the employee is frequently required to stand, walk, sit, and use hands; they must occasionally lift and / or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Exposure to noise typical with office operations. Ability to hear and speak. Employees must maintain a stable and secure private home internet with a minimum of 50Mbps download and 5Mbps upload, and an average jitter less than 20% of latency. https : / / speed.cloudflare.com /

Who We Are & What We Offer :

Solari is an award-winning nonprofit that operates a 24 / 7 crisis line serving statewide in Arizona, Oklahoma and Colorado. Our mission is to Inspire Hope through our talented and compassionate staff.

Since 2007, Solari has been providing crisis contact center services and in that short time has helped thousands of individuals and families connect to the help they need. Additionally, in that short timeframe, Solari has grown to expand services to a peer-run Warm Line, Serious Mental Illness (SMI) determinations, mobile team dispatches, crisis transportation services, emergency room-based assessments, Department of Child Safety (DCS) rapid response and crisis stabilization services, telephone follow-up to those who need it, tragedy support lines and other in-kind services to the community.

Friendly work environment

Generous paid time off (PTO)

Health benefits (Medical / Dental / Vision) that start the first of the month following the hire date

Competitive compensation

Convenient office locations and Hybrid Schedule

On-site fitness room free to all employees (Tempe Office)

Basic Life Insurance

Voluntary Life, Spouse, Child Insurance

Critical Illness w / free dependents

Critical Illness Spouse

Short Term & Long Term Disability- Starts first of the month after 90 days of employment

401K & 401K Roth - Starts first of the month after 90 days of employment

United Pet Care

LifeLock for identity theft

LYRA EAP Program- 25 free sessions for mental health per family member

Solari is proud to be an equal opportunity employer and does not unlawfully discriminate against any employee or applicant for employee per applicable federal, state, and local laws. At Solari, a diverse mix of highly talented, innovative, and dedicated people cometogether to make a lifetime impact on each of our Client's lives. All qualified applicants will receive equal consideration for employment.

We are focused on equality and believe deeply in diversity of race, color, ancestry, age, veteran status, marital status, creed, religion, sex, gender, gender identity, sexual orientation, ethnicity, national origin, and other legally protected group status.