Portuguese Speaking Customer Service for Manufacturing industry

Portuguese Speaking Customer Service Representative

Patrique Mercier Recruitment is seeking a dedicated Portuguese Speaking Customer Service Representative for a prominent role within the manufacturing industry. As the leading agency for candidates seeking to work in their native language abroad, Patrique Mercier Recruitment specializes in various sectors including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our goal is to connect the best candidates with the right employers, ensuring a satisfying placement process. This position requires excellent communication skills in Portuguese and the ability to assist customers effectively in a manufacturing environment. You will play a crucial role in enhancing customer satisfaction by providing high-quality service while representing our client's brand. If you have a passion for customer service and are looking to further your career in an international setting, this opportunity is perfect for you. Reach out to us at Patrique Mercier Recruitment to see how we can assist you in finding your dream job abroad while you thrive in an engaging and dynamic work environment.

Responsibilities

• Handle customer inquiries and provide prompt, accurate responses in Portuguese
• Assist customers with product information, order processing, and after-sales support
• Resolve customer complaints and issues in a professional and timely manner
• Maintain detailed records of customer interactions and transactions
• Collaborate with internal teams to improve the overall customer experience
• Provide feedback regarding product and service improvements to management
• Stay informed about product updates and industry trends to better assist customers