Pediatric Medical Office Administrative Assistant

Benefits :

401(k)

401(k) matching

Paid time off

Training & development

Competitive Compensation

Career Growth Opportunities

Job Summary :

We are seeking an experienced and dynamic Pediatric Office Manager to oversee the daily operations of our busy pediatric practice. As the Office Manager, you will be responsible for managing a team of medical assistants, receptionists, and administrative staff, ensuring that our office runs smoothly and efficiently.

Responsibilities :

• Oversee and manage daily operations of the pediatric practice
• Supervise and train medical assistants, receptionists, and administrative staff
• Schedule appointments, manage patient flow, and coordinate with medical providers
• Manage patient accounts and billing, including working with insurance companies and collecting payments
• Maintain and update patient records using electronic medical records (EMR), specifically Eclinical Works
• Ensure compliance with all state and federal regulations, including the New Jersey Vaccine for Children Program
• Develop and implement office policies and procedures to improve efficiency and quality of care
• Monitor and maintain inventory of medical and office supplies
• Handle patient complaints and resolve issues in a timely and professional manner
• Provide exceptional customer service to patients and families

Qualifications :

• Associate or Bachelor's degree in healthcare administration or related field preferred or the equivalent in experience
• Minimum of 2-3 years of experience in a healthcare management role, preferably in a pediatric setting
• Experience with electronic medical records (EMR), specifically Eclinical Works
• Knowledge of the New Jersey Vaccine for Children Program and other state and federal regulations
• Excellent leadership, communication, and organizational skills
• Ability to work in a fast-paced, high-volume environment
• Strong problem-solving and critical thinking skills

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