eCommerce Phone Support Operator

A company is looking for an eCommerce Phone Support Operator (Remote).Key ResponsibilitiesProvide customer support via phone and email, including order placement and trackingMaintain customer information and document interactions in a case management systemAssist with website technical support and resolve post-order questions regarding shipping and billingRequired Qualifications, Training, and EducationHigh school diploma or GEDMinimum of 2 years related experience or equivalent combination of education and experienceCall center or customer service experience preferredAvailability to work any shift, including weekends and holidaysTyping speed of at least 45 words per minute