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Assistant Hotel General Manager
Assistant Hotel General ManagerHampton Inn & Suites Cincinnati/Kenwood • Cincinnati, OH, US
Assistant Hotel General Manager

Assistant Hotel General Manager

Hampton Inn & Suites Cincinnati / Kenwood • Cincinnati, OH, US
1 day ago
Job type
  • Full-time
Job description

Job Description

Job Description

We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you! Compensation :

$40,000 - $45,000 yearly

Responsibilities :

  • Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
  • Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support
  • Consult with the general manager to ensure that all guest service standards are met daily
  • Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas
  • Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability

Qualifications :

  • Must have a strong focus on putting the guest first with exceptional customer service experience
  • A high school diploma or GED, and a bachelor’s degree is required, preferably in hospitality management or a related field
  • Showcase exceptional organizational, communication, and problem-solving skills
  • Previous experience managing a team is required; preferably in a hospitality role such as department manager
  • Must have at least 3 or more years of experience in the hospitality field
  • About Company

    Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley.

    Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

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    Hotel General Manager • Cincinnati, OH, US