Part-Time (Day Shift) Receptionist- The Maryland Club

Part-Time (Day Shift) Receptionist- The Maryland Club

Job Category : Administration

Location : College Park, MD 20742, USA

The Receptionist at the Maryland Club, located in the XFINITY Center in College Park, MD, serves as the first point of contact for members, guests, and visitors. This role provides office support, handles administrative tasks, and ensures seamless communication and a welcoming atmosphere. The Receptionist reports to the Membership Manager.

Essential Functions :

• Serve as the primary greeter for members and guests, ensuring a warm, professional, and hospitable experience.
• Memorize member faces, names, and profiles to provide personalized service and foster a sense of community.
• Answer and direct incoming calls, providing detailed and courteous assistance.
• Manage email communication, including responding to inquiries and relaying messages promptly and professionally.
• Assist with general administrative duties such as postage / shipping, scheduling, and ordering office supplies.
• Support staff with projects, including accounting, timekeeping, and payroll tasks.
• Maintain front office organization and cleanliness, ensuring it reflects the Maryland Club's standards.
• Manage reservations, private event inquiries, and member scheduling in collaboration with the Membership Manager.
• Utilize design software, such as Adobe InDesign or Canva, to create flyers, digital communications, and marketing materials for events or club updates.
• Monitor and manage member communication platforms, including newsletters, social media updates, and event reminders.
• Provide exceptional customer service, addressing member needs or concerns and resolving them efficiently.
• Other duties as assigned.

Qualifications :

Preferred Qualifications :

Physical Requirements :

Compensation :

Hourly rate, commensurate with experience, and eligibility for overtime. This role may be eligible for Legends' comprehensive benefits package, including medical, dental, vision, life, and disability insurance, paid vacation, and access to a 401k plan.

Working Conditions :

Location : On-site at the XFINITY Center in College Park, MD

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.