Referral Coordinator

Description:

Midland Medical is now hiring Referral Coordinator in Oakland Park, FL

Schedule: Full-Time | Day Shift | Mon 7:45a-2p, Tues-Fri 7:45a-5pm or Tues-Fri 7:45a-5p Sat 7:45a-1p

Pay Rate: $26.88 per hour based on experience

Are you passionate about patient care and ready to make a difference every day? We are looking for someone who is passionate about serving the needs of individuals impacted by HIV, Hepatitis C, STI's, and other infectious diseases. You will become part of our professional team that drives home our Company's Mission and Values.

We have received recognition in the last 5 years Best Medical Practice in Broward County, FL Award.

Why You’ll Love It Here

• Competitive pay
• Generous paid PTO and Sick time
• 11 Paid Company Holidays
• Paid training and certification support
• Health, dental, vision, with generous company contribution, paid life and disability plans & retirement plan with generous match of up to 5% of your contribution
• Tuition Reimbursement Plan
• Other voluntary plans are available to support you and your family
• Career growth opportunities in a supportive environment

What You’ll Do

The Referral Coordinator is responsible for managing and coordinating referrals while acting as a bridge between providers, patients, and insurance companies to ensure seamless and timely referrals for the patient population here at Midland. This position plays a vital role in verifying insurance coverage, communicating with specialists or service providers, scheduling appointments, and following up to track the progress of referrals. The Referral Coordinator works under the direction of the Prior Authorizations Manager.

• Promotes and practices MidlandCAN, LLC’s mission and values and follows its policies and procedures.
• Ensures confidentiality is maintained by entire team regarding patient/client information in accordance with HIPAA, professional and departmental standards.
• Verify patient insurance coverage to ensure the referral services are covered and obtain any necessary authorizations from insurance.
• Coordinate communication between primary care physicians, specialists, and other healthcare providers to facilitate the referral process.
• Schedule appointments for patients with specialists or service providers, taking into account patient preferences and availability.
• Complete follow-up calls to ensure patients attend their appointments and receive necessary services. Track the progress of referrals and update patient records accordingly.
• Maintaining a consistently positive attitude and patient-first approach to deliver stellar service to all patients.
• Address and resolve any issues or barriers that might arise during the referral and/or authorization process, advocating for patients when necessary.
• Gain a comprehensive understanding of various platforms (e.g., CureMD, Availity, etc)
• Reviews details and expectations about the referral with both ordering providers and patients. Requests new referrals to be ordered when applicable.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements:

Education/Professional:

1. Highschool diploma or equivalent (GED)
2. 1-2 years' experience of medical receptionist or medical assistant
3. 1-2 years' experience of EMR systems
4. 1-2 years' experience of customer service
5. 1-2 years’ experience submitting imaging and medication prior authorizations
6. 1-2 years’ experience clinical records review preferred
7. Must be able to operate a motor vehicle and have valid insurance and driver’s license.

Must be able to pass a Level I and Level II Background check as required

https://info.flclearinghouse.com

Midland Medical Broward, LLC. is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. #A