Veterinary Client Service Representative

Description

Billerica Veterinary Hospital  is in search of a part-time  Veterinary  Customer Service Representative  to join our growing team!

We offer an AMAZING benefits package- which includes paid time off, 401k, medical / dental / vision insurance, HSA and FSA available, mental health support, parental leave, generous pet discounts, and more!

Our Ideal Candidate :

An upbeat, self-starter with a passion for providing excellent customer service. Our team is focused on providing a welcoming and educational environment for clients and pets. This experience starts when the client walks through our door and speaks with our Client Service Representatives. This part-time position would require 20-30 hours per week.

Compensation :   Negotiable based on credentials and experience with an hourly pay rate starting at $19-21 / hour. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.

Job Duties :

• Communicating via phone, email, and in person with clients and actively listening to their concerns.
• Utilizing computer information system to accurately enter client / patient information, update and maintain medical records.
• Processing client payments and invoices.
• Scheduling and confirming appointments with patients.
• Precisely dispensing pharmaceuticals as needed and calling in prescriptions to pharmacies.
• Educating clients on recommended products or services.
• Ensuring the lobby is clean and organized.
• Other administrative duties as needed.

Job Requirements :

Are you passionate about pets and providing exemplary customer service? Join our team!

Apply today! We look forward to meeting you!