Team Manager, Solutions Engineering

WHAT IS BOX?

Box (NYSE : BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

WHY BOX NEEDS YOU

As Solutions Engineering Manager, you mentor, lead and strengthen a team of sales engineers in your region. You partner closely with the area Sales Directors to strategize on accounts, brainstorm creative solutions and help architect a long-term vision for our customers. You are a critical liaison between our customers, our partners and our Product and Engineering teams – providing critical feedback and working on internal projects to deepen our competitive advantage. You are a former (or current) top performer with a consistent track record of mentoring and growing talent in solutions engineering.

This individual will lead a team in the West and work with our Mid-Market and Enterprise accounts to retain and expand their Box footprint.

WHAT YOU'LL DO

Recruit, mentor, and develop the enterprise solutions engineering team

Refine and scale the core solutions engineering processes such as discovery, ideation, technical qualification and proof-of-concept

Work with solution engineers to design, create and present business solutions to prospective clients

Manage and drive the technical win to reach the team target

Participate in the execution of team and cross-functional initiatives set by senior leadership

Influence strategic account plans for larger clients

Provide advice and response strategy for RFPs; present recommendations and associated benefits

Promote products and Box solutions at regional conferences, forums, and seminars

Participate in regional industry events / organizations to share your point of view

Collaborate with internal cross-functional teams to ensure customer satisfaction and long-term success

Provide critical feedback to product and engineering teams

Travel up to 40% to engage with customers and work with team-members

WHO YOU ARE

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

4-year degree or equivalent work experience required

Natural curiosity, and desire to solve problems

5+ years of experience in solutions engineering or solution consulting; prior experience in managing a solutions engineering team is desired

Demonstrated success working with Fortune 1000 customers

Stellar interpersonal and customer relationship skills

Extraordinary presentation skills, with the ability to establish trust across a range of technical and non-technical audiences

Ability to influence technical decision makers and executives

Ability to work as part of a team – hungry, humble, and smart

History of overachievement of quota in previous roles

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as : knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks.

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