Senior General Manager

Overview

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

The Senior General Manager serves as a strategic leader responsible for overseeing either a large, complex premier asset or multiple properties within a campus setting that function both as client facilities and as Class A commercial assets. This role provides focused leadership and expertise to ensure exceptional service delivery, financial performance, and superior client / tenant satisfaction while implementing strategic initiatives that optimize both facility operations and asset value.

Responsibilities

Develop and implement property-specific strategies that address both facility operations and commercial property management goals

Conduct regular property inspections and performance reviews to maintain Class A standards

Lead preparation and implementation of annual budgets for revenue, operating expenses, and capital expenses

Maintain exceptional client and tenant relationships while serving as primary senior-level contact for stakeholders

Supervise and mentor General Managers and other key personnel, setting clear performance expectations

Oversee significant construction projects, including review and approval of specifications and contractor deliverables

Implement innovative solutions and technology to enhance operational efficiency and pilot new initiatives

Physical Demands and Work Environment

Regular property inspections requiring walking, climbing stairs, and accessing various building areas

Office-based work with extensive computer use and documentation

Frequent meetings with clients, tenants, and team members

Occasional lifting and moving of materials related to property operations

Ability to respond to emergency situations outside normal business hours

Travel between multiple properties within assigned portfolio as needed

Required Qualifications

Bachelor\'s degree required

Minimum of 8-10 years of facility and / or property management experience

5+ years of experience managing teams in a complex commercial property environment

Demonstrated success managing large scale or campus style commercial properties

Strong financial acumen with experience managing complex budgets and P&L responsibility

Real estate license required within the first six months (as required by jurisdiction)

Advanced operational knowledge of building systems and commercial property management

Preferred Qualifications

Industry accreditations (RPA, FMA, CPM) strongly preferred

LEED AP / Accreditation preferred

Experience with both operational management and financial oversight of significant real estate assets

Proven track record of building and maintaining strong client relationships

Excellent project management and organizational skills with ability to handle complex operational challenges

Proficiency in Microsoft Office and relevant property / facility management software

Superior leadership abilities with demonstrated success developing high performing teams

Estimated compensation

Estimated compensation for this position : 125,000.00 – 150,000.00 USD per year. This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location

On-site – Minneapolis, MN

Apply

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Benefits

Personalized benefits that support personal well-being and growth : JLL recognizes the impact the workplace can have on wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include :

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Privacy and Equal Opportunity

JLL is an equal opportunity employer committed to providing accommodations to individuals with disabilities. For more information on privacy and data processing, please review our Candidate Privacy Statement and related notices on our career site. For candidates in the United States, see the Equal Employment Opportunity policy. If you need an accommodation for any part of the employment process, please email accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other inquiries to our Contact Us page.

Pursuant to applicable laws, criminal convictions or background checks will be considered as required by jurisdiction. This description is not a contract and is subject to change. California residents : view our Supplemental Privacy Statement for rights under CCPA.

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