Senior Facilities Program Manager
Seattle, WA Facilities & Asset Management
Apply Job Type Full-time
Days Off : Saturday & Sunday
Shift : Office Day
Insurance Benefits : Dental, Life, Long-term Disability, Medical (no premiums / payroll deductions for employee coverage)
Other Benefits : Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
About DESC
DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.
Job Overview
The Senior Facilities Program Manager oversees supervision of maintenance and building operations in DESC's commercial and residential facilities with a goal to provide DESC clients and staff with a safe, sanitary, and positive living and working environment. The Senior Facilities Program Manager leads the Facility Department Management Team composed of several supervisors and participates in the After Hours On-Call Facility Supervisor rotation.
Major Duties and Responsibilities
- Oversight of the Facilities Team to ensure high quality repair, maintenance and janitorial services in all DESC facilities.
- Provide leadership to Facilities Supervision team and staff.
- Create trend data for tracking of department metrics.
- Manage, create and oversee creation of Department protocols.
- Cultivate a culture within the Department of safety, timeliness and collaboration.
- Provide leadership for the Facilities Team via supervision and evaluation.
- Lead communication of status of repair work with relevant project managers.
- Oversee development and maintenance of records for each facility.
- Provide oversight for periodic use of outside contractors.
- Oversight of systemic supply process to ensure compliance.
- Develop and maintain Department-wide preventative maintenance schedules.
- Work with Facilities Team, and other relevant DESC staff to ensure completion of necessary work.
- Be knowledgeable about and help ensure compliance with all relevant health and safety regulations.
- Oversight of DESC fleet including coordinating maintenance, repair, replacement and disposal of vehicles.
- Work at ground level or from ladders and scaffolding.
- Carry and lift heavy materials, containers, ladders, tools, and other equipment.
- Other duties as assigned.
Requirements
Minimum Qualifications :
5-10 years' experience in affordable housing to include leadership roles in Facilities or other relevant positions.1 year of supervisory experience, and must include supervision of other managers.General Construction knowledge and ability to read blueprints, spec / cut sheets and schematic diagrams required.High proficiency with databases, Excel spreadsheets, and web-based applications.Familiarity of major building systems to include mechanical, plumbing, electrical, building envelope and structural.Familiarity of 110, 277 & 480 volt electrical systems. General knowledge of low voltage systems such as DDC control, fire alarm & security.Strong communication and collaboration, sound judgment and proven initiative.Excellent trouble-shooting and diagnostic skills; ability to define problems and resolve them quickly.Insurable driving record, current Washington state driver's license and ability to drive agency vehicles including 15 passenger vans.Ability to work flexible hours as required by program and staffing needs including periodic evenings and weekends.Ability to communicate and work effectively with people from various backgrounds.Ability to handle a wide range of unpleasant and / or bizarre behavior from clients.Commitment to the philosophy of cooperation and continuity across programs and consideration and respect for clients.Physical Demands :
Sit for long periods of time.Communicate with other employees by talking and hearing.Lift and carry items weighing up to 25 pounds.Operate computer systems.Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Equal Opportunity Employer :
DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
Salary Description $122,924.16 - $139,077.60 annually