Dutch Speaking Customer Service for Government & Public Sector industry

Dutch Speaking Customer Service Representative

Patrique Mercier Recruitment is excited to announce an opening for the position of Dutch Speaking Customer Service Representative in the Government & Public Sector industry. As the leading agency for candidates seeking employment in their native language across various countries, we specialize in several industries, including consumer services. Our mission is to connect talented individuals with some of the most reputable employers globally, ensuring the best match for both parties. If you are passionate about providing excellent customer support and possess strong communication skills in Dutch, this role is perfect for you. Join our dynamic team to assist clients in navigating their inquiries related to government and public sector services, all while supported by our dedicated recruitment process that emphasizes finding your ideal job abroad. At Patrique Mercier Recruitment, we understand that our candidates are diverse and have unique dreams, and we are here to facilitate that journey. We invite you to leverage your Dutch language skills and become a part of our commitment to excellence in customer service.

Responsibilities

• Provide exceptional customer service to clients in the Government & Public Sector industry.
• Respond to customer inquiries in Dutch via phone, email, and chat.
• Assist clients with their questions related to government services and programs.
• Ensure accurate information is provided to customers in a timely manner.
• Document customer interactions and maintain detailed records of inquiries and resolutions.
• Collaborate with internal teams to streamline processes and enhance customer experience.
• Stay updated on changes in government policies and public sector services to provide accurate guidance.