Claims Adjuster - Associate

Claims Adjuster - Associate

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.

FIGO is seeking a Claims Adjuster - Associate who will report to the Supervisor, Claims. The Claims Adjuster - Associate is responsible for investigating, evaluating, and settling insurance claims. This role also determines policy coverage for the claimed loss and appropriate compensation amount.

Job Location : Remote - USA

Main Responsibilities :

• Works closely with veterinary hospitals, and policyholders to evaluate and review a pet's medical history to determine a baseline of health.
• Investigaes and processes assigned insurance claims, verifies coverage, and compensation amounts, per insurance policy.
• Updates Explanation of Benefits (EOB), pays and closes claim.
• May order medical records from providers.
• May communicate with clients and providers during treatment.
• Performs other duties and responsibilities as assigned.

Basic Qualifications :

Education : Must meet one of the following requirements :

Licenses / Certifications :

Only United States residents will be considered for this role.

Expected Hours of Work : This is a full-time position : Days and hours to be determined by needs of business. Hours to be determined between employee and director.

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following :