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Regional Market Manager
Regional Market ManagerPBACO Holding LLC • Washington, DC, US
Regional Market Manager

Regional Market Manager

PBACO Holding LLC • Washington, DC, US
2 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Key Responsibilities :

The Regional Manager, Provider Engagement is responsible for developing and managing strategic relationships with providers and practice leaders within a designated region. This role plays a critical part in supporting provider performance, promoting alignment with value-based care objectives, and ensuring a strong provider experience within the ACO network. The Regional Manager acts as a trusted liaison between clinical teams, leadership, and network partners.

Provider Relationship Management

  • Serve as the primary point of contact for contracted providers and clinical leadership within the ACO network
  • Develop and execute provider engagement strategies to foster collaboration, trust, and accountability
  • Lead provider onboarding and orientation to ACO programs, expectations, and performance metrics
  • Conduct regular provider meetings, site visits, and feedback sessions to understand needs and concerns
  • Support initiatives to improve documentation and coding accuracy, particularly HCC / risk adjustment

Performance & Quality Support

  • Collaborate with analytics, population health, and care coordination teams to deliver actionable insights to practices
  • Help practices understand and improve key metrics including quality performance, utilization, cost efficiency, and risk adjustment (e.g., HCC coding)
  • Provide education and tools to support best practices in documentation, care coordination, and patient outcomes
  • Identify gaps in performance and work collaboratively with internal teams and providers to implement improvement initiatives

    • Communication & Reporting

  • Deliver clear and timely updates to providers on ACO initiatives, payer program requirements, and network-wide performance
  • Track and report on provider engagement activities, trends, barriers, and improvement efforts within the region
  • Elevate provider concerns or operational challenges to appropriate internal stakeholders for resolution

    • Supervisory Responsibilities :

    Manage team of Provider Consultants

    Qualifications

    Education & Experience

  • Bachelor’s degree in healthcare administration, public health, business, or related field required; Master’s degree a plus
  • 5+ years of experience in provider relations, practice management, clinical operations, or network development within a healthcare organization
  • Experience working in value-based care environments, ACOs, or managed care preferred
  • Strong understanding of population health, care coordination, and quality improvement strategies

    • Skills & Competencies

  • Excellent interpersonal and communication skills with the ability to build rapport and influence stakeholders
  • Ability to analyze performance data and translate into practical recommendations for clinical teams
  • Strong organizational skills, with the ability to manage multiple priorities across practices and teams
  • Self-motivated, results-oriented, and comfortable working in a fast-paced, matrixed environment
  • Proficiency in Microsoft Office (Excel, PowerPoint, Word), and familiarity with data visualization / reporting tools (e.g., Tableau, Power BI)

    • Preferred Qualifications

  • Clinical experience or background (e.g., RN, LPN, MA)
  • Experience working with EHR systems, population health platforms, or healthcare analytics tools
  • Familiarity with Medicare Shared Savings Program (MSSP), risk-based contracts, or other alternative payment models

    • Preferred Qualifications

  • Clinical background (e.g., RN, NP, PA, MD) a plus
  • Experience working with FQHCs, IPAs, or multi-specialty groups
  • Familiarity with MACRA, MIPS, and CMS Innovation Center models
  • Knowledge of population health platforms and EHR systems

    • Language Skills :

    Ability to read and comprehend simple instructions, correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to visitors, clients, physicians, healthcare entities, leadership and other employees of the organization.

    Reasoning Ability :

    Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

    Computer Skills :

    MS Office Productivity Tools (Word, Excel, Outlook, PowerPoint), SQL, Power BI, SSRS, relational databases and other related software / technology.

    Other Skills and Abilities :

    High accuracy and extreme confidentiality a MUST . Detailed oriented and very organized.

    Physical Demands :

    While performing the duties of this Job, the employee will have a combination of standing, sitting, bending and reaching. May work at a computer monitors for prolonged periods. The employee may lift and / or move up to 10 pounds.

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    Market Manager • Washington, DC, US