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Field Service Engineer III/IV
Field Service Engineer III/IVHealthTronics, Inc. • Raleigh, NC, US
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Field Service Engineer III / IV

Field Service Engineer III / IV

HealthTronics, Inc. • Raleigh, NC, US
3 days ago
Job type
  • Full-time
Job description

Join to apply for the Field Service Engineer III / IV role at HealthTronics, Inc.

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Join to apply for the Field Service Engineer III / IV role at HealthTronics, Inc.

FIELD SERVICE ENGINEER III OR IV

RALIEGH, NORTH CAROLINA

Travel Territory : NC, SC, VA

Ready to be treated like the expert you are?

We're hiring experienced Field Service Engineers who don't need their hands held—just the tools to succeed.

About The Role

This isn't a training-ground position. This is a role for seasoned engineers who've already put in the reps and can walk into a hospital, troubleshoot complex surgical equipment, and walk out with the job done right the first time.

As a Field Service Engineer III / IV at HealthTronics , you'll operate as a trusted technical partner—someone our clients rely on when lives are on the line. From surgical lasers to lithotripters, you'll manage service, diagnostics, calibrations, and repairs across multiple sites while enjoying the independence and respect you've earned.

This role covers North Carolina, South Carolina, and Virginia and requires regular overnight travel. If you enjoy solving problems without being micromanaged—and want to work for a company that truly values its senior engineers—we invite you to apply.

What We're Looking For

  • 4+ years of field service experience in medical, electromechanical, or biomedical equipment.
  • Mastery of diagnostic protocols, preventive maintenance, and in-field repairs.
  • Experience with lithotripsy, lasers, or other surgical capital equipment is highly preferred.
  • Comfortable interfacing with hospital staff, OR teams, and physicians.
  • Proven ability to manage service regions autonomously.
  • Associate's degree or higher in Electronics, Biomedical Engineering, or related technical field experience. (Military electronics training also accepted).
  • Valid driver's license, ability to lift 50 lbs, and willingness to travel up to 2 weeks at a time.

What You'll Be Doing

  • Serve as the lead technical resource across your region.
  • Perform high-level diagnostics, repairs, upgrades, and preventative maintenance.
  • Manage service scheduling, equipment documentation, and part inventory with minimal oversight.
  • Provide training or guidance to junior FSEs as needed.
  • Participate in after-hours and emergency on-call rotations (rotational).
  • Maintain compliance with all credentialing and hospital access requirements..
  • What You'll Receive

  • Highly competitive hourly pay + guaranteed 40 hours / week minimum.
  • Company-provided vehicle, iPhone, iPad, tools, and uniforms.
  • Full benefits : Medical, dental, vision, life, disability, and 401(k) with company match.
  • Generous PTO : Up to 200 hours / year based on tenure.
  • Independence, support, and a culture of trust in your expertise.
  • A career that matters : You'll play a direct role in supporting life-saving procedures.
  • This Role Is Right For You If

  • You're tired of being treated like you're still learning when you're ready to lead.
  • You thrive on solving complex technical challenges.
  • You want the freedom to manage your day without someone constantly checking in.
  • You take pride in being the person the team calls first when something breaks.
  • Apply now to connect with our recruiter and see if this role fits your next career move.

    Learn More About What We Do At HealthTronics

    Check out our YouTube ChannelHealthTronics is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. HealthTronics will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.

    Visit our website and connect with us!

    Facebook | Twitter | Instagram| LinkedIn

    About Healthtronics

    HealthTronics was formed more than 25 years ago by a group of urologists looking for a better way to improve economics, while still providing the best possible care for their patients. We discovered that through partnerships and specialization we are able to make new technologies accessible to physicians and hospitals to treat their patients. As the health care landscape evolved, we did too. Today, HealthTronics offers a broad array of minimally invasive, mobile medical therapies for clinical applications, when and where they're needed.Health care facilities throughout the U.S. have access to minimally invasive mobile medical therapies through HealthTronics. Proud to be specialized.Health care providers turn to HealthTronics for their medical technology needs because we understand that specialty practices need special consideration. Therefore, we're all working for the same thing. Our solutions include :

  • Lithotripsy Solutions
  • Cryotherapy Solutions
  • Laser Treatment Solutions
  • Additional Products
  • Repair & Maintenance
  • Seniority level

    Seniority level

    Mid-Senior level

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Information Technology

    Industries

    Hospitals and Health Care

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