Hotel Night Auditor

Job Description

Job Description

The Night Auditor is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our property’s vision, mission, and core values.

Compensation : $14 - $15 hourly

Responsibilities :

• Resolve guest concerns by collaborating with appropriate departments to ensure satisfaction.
• Address guest inquiries about hotel services, amenities, and local attractions, ensuring guest satisfaction.
• Prepare and distribute end-of-day reports, ensuring accurate accounting records.
• Welcome and assist guests with check-ins, check-outs, and room assignments, ensuring a positive first impression.
• Process payments, generate invoices, and reconcile transactions at the end of each shift.

Qualifications :

About Company

Be a part of a company that is focused on positively impacting and raising the bar on what relationships, reputation, and returns mean in hospitality.