Lead Supervisor

Are you a natural leader who loves developing other supervisors and team members? Do you have a knack for maintaining high standards while building positive team culture? Can you balance multiple locations while ensuring consistent quality and service? Are you experienced in analyzing business data and driving results? Do you thrive in a role that combines hands-on leadership with strategic thinking?

If you answered "YES!" to these questions, keep reading – this could be your perfect role!

As Lead Supervisor, you're the bridge between strategy and execution across multiple locations. You'll mentor other supervisors while ensuring our high standards for quality and service are consistently met.

Who We Are

At our family of bakeries, we're dedicated to creating exceptional baked goods and memorable experiences for our communities in Allen Park, Ann Arbor, Grosse Pointe and Sterling Heights. Our multi-site approach allows us to serve diverse neighborhoods while maintaining consistent quality and values. We believe in fostering genuine connections with our guests and team members, creating an environment where everyone feels valued and supported. Our mission is to bring joy to every celebration through handcrafted excellence, and we're looking for a leader who shares this passion across all our locations.

We Believe In

• ???? Servant's Heart - We put others first in everything we do, from supporting our teammates across all locations to ensuring every guest leaves with a perfect product for their celebration.
• ???? Spirit of a Champion
• We take pride in our work across every location and help wherever needed, constantly looking for ways to improve our operations and guest experience.
• ???? Genuine Connections
• We build real relationships with our guests and each other across all sites. We're more than just bakeries – we're a family that celebrates together and creates meaningful relationships in every community we serve.
• ???? Open Communication
• We believe in transparent, honest dialogue at all levels across all locations. Everyone's voice matters, whether you're at Allen Park, Ann Arbor, or supporting our other locations.

✨ Attention to Detail

⭐ Do the Right Thing

A Day in the Life

Morning :

Review performance metrics across locations

Connect with Assistant Lead Supervisors to align on daily priorities

Conduct store visits to observe operations and coach team members

Ensure quality standards are being met in cake production

Provide hands-on support during peak periods

Afternoon :

Lead training sessions for team development

Review and optimize inventory levels across locations

Analyze sales data and adjust production plans

Collaborate with Operations Manager on strategic initiatives

Coach Assistant Lead Supervisors on performance management

Evening :

Ensure closing procedures are executed properly

Review daily reports and prepare action plans

Plan upcoming schedules and staffing needs

Document team member progress and development needs

What We Will Teach You

Nothing Bundt Cakes' proven operational systems

Advanced leadership and coaching techniques

Multi-unit management strategies

P&L analysis and financial management

Inventory optimization methods

Performance management best practices

Brand standards and quality control

Community engagement strategies

Perfect Fit for

Current retail or food service team leads ready to grow

Shift supervisors seeking more responsibility

Detail-oriented leaders who love developing others

Operations-focused professionals with guest service passion

Problem-solvers who enjoy supporting team success

Early birds who enjoy morning leadership shifts

What You Bring To The Table? Basic Requirements

1-3 years of leadership experience in retail or food service

High school diploma / GED (post-secondary education a plus)

Strong interpersonal and communication skills

Basic business math and computer proficiency

Problem-solving and organizational abilities

Food safety certification (or within 30 days)

Flexible to work various shifts including mornings, evenings, and weekends

Physical Requirements : Must be able to stand for extended periods, capable of lifting up to 50 pounds, and able to move throughout the bakery

Why You'll Love Working With Us

Competitive Compensation : $19-21 / hour based on experience and proven management capabilities

Comprehensive Training : You'll undergo training at all four bakery locations to ensure you understand each site's unique characteristics and operations

Career Growth : Join a growing company with opportunities for advancement and professional development across multiple locations

Flexible Leadership Role : Manage your time across locations while having the autonomy to make decisions that drive results

Supportive Environment : Work with passionate teams who are committed to excellence and helping each other succeed

Community Impact : Be part of multiple communities and help create memorable moments for families and businesses across our service area

Employee Benefits : Discounts on our delicious products and flexible scheduling to support work-life balance

Ready to Lead?

If you're excited about the challenge of leadership and want to make a meaningful impact across our bakery family, we want to hear from you! Apply now and tell us about your experience and what makes you perfect for this unique leadership role.

Click "Apply Now" to start your journey as our Lead Supervisor. We review applications daily and respond quickly to qualified candidates who demonstrate required experience.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees across all our locations.

Benefits

Compensation : $19.00 - $21.00per hour

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development