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Shift Supervisor

Shift Supervisor

ColerainCincinnati, Ohio, United States, 45251
30+ days ago
Job type
  • Full-time
Job description

Join our growing team! Chick-fil-A Colerain is looking for an experienced Shift Supervisor to lead the Chick-fil-A Colerain team in high performance operations. We hire the friendliest people who have a heart for customer service and want to work in a community-minded restaurant setting.

Duties & Responsibilities

  • Lead morning, afternoon, or evening shifts by overseeing kitchen and front-line activities to ensure that the Chick-fil-A Colerain team is operating at a level of excellence
  • Diffuse disagreements or matters of contention between Chick-fil-A Colerain team members or guests
  • Ensure that morning, afternoon, and evening check-lists are completed and that necessary measures are taken in order to run a shift smoothly
  • Set the example when it comes to best-practice procedural operations, cleanliness, and organization
  • Monitor, track and secure all cash-handling operations for the shift
  • Assist and supervise front-line and kitchen team members by aiding in operational tasks and filling in where needed
  • Work with Catering Manager to ensure that all delivery and pick-up orders are completed on time
  • Comply with all Chick-fil-A Colerain rules and regulations to promote a safe and productive work atmosphere
  • Report any guest or employee complaints to Director of Operations when necessary
  • Collaborate with Marketing Director by encouraging employees to cooperate in sales competitions and marketing goals
  • Commitment to our Restaurant Vision

Required Skills & Experience

  • Previous Chick-fil-A experience and expertise in working both front line and kitchen operations
  • Proven leadership skills in regard to ability to lead a team in stressful times with a calm and collected attitude
  • Desire to grow business and personal skills while thriving in a fast-paced environment
  • Responsible, accountable, and organized
  • Ability to improve and grow team members through encouragement and setting an example
  • Ability to communicate and collaborate with Managers, Directors, and Operator to fulfill business needs
  • Positive attitude
  • ServSafe Manager Certification (can be obtained after hiring)

    • Team Member Benefits

  • Opportunities for individual growth
  • Paid time off with tenure
  • Health care access and subsidies with some positions
  • Sundays off with the exception of required team meetings that happen irregularly
  • Direct line of communication with Operator
  • Competitive pay
  • Much more!

    • Pay Type : Hourly (competitive and commensurate with experience)

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    Shift Supervisor • Cincinnati, Ohio, United States, 45251

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