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SRE Engineer

SRE Engineer

VDart IncUnited States
3 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Role : SRE Engineer

Location : Charlotte, NC (Remote)

Type : Contract

Day to Day job Duties : (what this person will do on a daily / weekly basis)

  • Monitoring & Alerts - Review and respond to alerts from Azure Monitor, Log Analytics, and other monitoring tools, Investigate resource utilization (CPU, RAM, storage, network), Identify recurring incidents and suggest automation.
  • Incident & Request Handling - Work on tickets escalated from L1 / tech Support, Query timeouts / performance slowness, User access / permissions issues, Perform root cause analysis and create knowledge base articles for recurring issues, Escalate complex infra / app issues to L3 or vendor support if needed.
  • Patching - Schedule and monitor patch deployments for VMs / resources, Validate post-patch system health.
  • Database Monitoring & Health Checks - Monitor SQL server jobs, error logs, blocking sessions, deadlocks, Track database growth, free space, and index fragmentation, Review backup job success / failures.
  • Backup & Restore Support - Verify daily backups (full, differential, log), Perform restore requests for developers / test environments.
  • Maintenance Tasks - Run index and statistics updates (scheduled jobs), Apply minor patches / hotfixes under DBA guidance, Validate SQL Agent jobs are running successfully.
  • Request Fulfilment -Creating new databases (with standard templates), Providing database exports / imports, Running approved scripts.

Skills / Experience Expected :

  • Bachelor's degree in Computer Science, IT, or related field (or equivalent experience).
  • 5+ years of experience in Microsoft Azure Cloud IT support, preferably cloud or infrastructure.
  • 5+ years of experience working with SQL Server in support or operations.
  • 2+ years of experience with monitoring tools (Kibana / Grafana).
  • Good understanding of Azure Portal navigation and core services : Virtual Machines (VMs), Storage Accounts, Networking (VNet, NSG, VPN), Azure AD.
  • Familiarity with Identity & Access Management (IAM / RBAC).
  • Basic knowledge of Azure Monitor, Log Analytics, and Alerts.
  • Experience handling backups and restore operations in Azure.
  • Familiarity with resource provisioning and scaling.
  • Good knowledge of SQL Server Management Studio (SSMS) and SQL Server including monitor and troubleshoot SQL Agent jobs, check logs for failures, blocking, and deadlocks, run queries for health checks (sessions, backups, fragmentation), familiarity with backups & restores (full, differential, log).
  • Knowledge of Ticketing systems (ServiceNow, JIRA, Remedy, etc.).
  • Strong troubleshooting and analytical skills.
  • Good communication skills (able to explain technical issues clearly to non-technical users).
  • Ability to work on shift-based support (24x7 environments in many orgs).

    • Nice to Have; (But not a must) :

  • Automation & Scripting - PowerShell or Azure CLI for automating routine tasks, writing simple T-SQL scripts to automate repetitive tasks.
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    Sre Engineer • United States