REMOTE Customer Service Representative (Newport News)

Insight Global is seeking a detail-oriented and professional Customer Service Representative (CSR) to support our pharmaceutical client. This role involves handling client emails and calls, providing professional service, and performing advanced data entry and processing tasks. The ideal candidate will have strong communication skills, a high level of accuracy, and experience working in a regulated environment.

Must Haves :

• 1-3 years for customer service / liaison / analyst experience.
• Experience in banking / finance / analyst / research / data entry roles
• Strong communication and writing / typing skills.
• Comfortability with repetitive environment and tasks.

Preferred :

Does NOT want anyone who has mainly worked in high call volume customer service roles. Ex. Teleperformance

Responsibilities :

Job Type : 6-month contract to hire opportunity

Location : REMOTE - but must sit in the Greater Richmond Area

Hourly Pay : $18-$19 / hr

Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law.