Field Service Engineer - Medical Device

Job Description

Job Description

Job Title : Field Service Engineer - Medical Device (MD, VA, PA, NC)

Job Summary

Join Strata Skin Sciences as a Field Service Engineer ! We're seeking a motivated and skilled professional to join our team, serving customers in Maryland, Pennsylvania, Virginia, and North Carolina . This home-based role is responsible for the installation, maintenance, and troubleshooting of our cutting-edge dermatology medical devices in medical offices and spas. This is a field service role, not an IT position . We offer a competitive salary of $75,000 - $90,000 based on experience.

Key Responsibilities

• Perform preventive maintenance on all Strata products.
• Install and remove equipment with precision and accuracy.
• Troubleshoot and correct complex technical problems in the field.
• Build strong relationships with clients and laser operators.
• Accurately complete all required service paperwork in a timely manner.
• Adhere to company Service Level Agreements.
• Provide timely phone support to customers and colleagues.

Qualifications

Work Environment & Physical Requirements

Company Description

STRATA Skin Sciences is a medical technology company dedicated to developing, commercializing and marketing innovative products for the in-office treatment of various dermatologic conditions such as psoriasis, vitiligo, and acne. Its products include the XTRAC® excimer laser, VTRAC® lamp systems, and the TheraClear®X Acne Therapy System.

Company Description

STRATA Skin Sciences is a medical technology company dedicated to developing, commercializing and marketing innovative products for the in-office treatment of various dermatologic conditions such as psoriasis, vitiligo, and acne. Its products include the XTRAC® excimer laser, VTRAC® lamp systems, and the TheraClear®X Acne Therapy System.