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Design Studio Consultant Job at KB Home in Meridian
Design Studio Consultant Job at KB Home in MeridianMediabistro • Meridian, ID, United States
Design Studio Consultant Job at KB Home in Meridian

Design Studio Consultant Job at KB Home in Meridian

Mediabistro • Meridian, ID, United States
1 day ago
Job type
  • Full-time
Job description

Overview

Design Studio Consultant at KB Home creates the first point of contact for homebuyers after purchase, guiding them through studio selection to design a home they love.

Key Responsibilities

  • Build rapport with homebuyers to understand design and lifestyle preferences.
  • Conduct live video or in‑person appointments to review available choices, considering design goals and budget.
  • Share product knowledge and demonstrate offerings to buyers.
  • Provide exceptional customer service to internal and external customers.
  • Schedule and follow up on homebuyer appointments as needed.
  • Accurately enter buyer’s option choices into KB Home’s software platform and complete necessary paperwork via DocuSign.
  • Audit paperwork to ensure accuracy and process change orders promptly.
  • Prepare for buyer appointments by pulling samples and coordinating with mortgage teams.
  • Respond to homebuyers, operations, trade partners and sales teams phone calls, emails, and correspondence in a timely manner.
  • Maintain proficient knowledge of all products offered in the Studio.
  • Attend weekly staff meetings or product training sessions.
  • Ensure the studio environment is maintained in excellent condition and report deficiencies.
  • Assist in tagging product selections when needed.

What You Bring

  • High school degree or equivalent required; Associates or Bachelor’s degree preferred.
  • Vocational degree or certificate in Interior Design or related field preferred.
  • Previous retail or hospitality experience in a customer service‑oriented environment required.
  • 1 to 4 years of retail experience with a homebuilder or design industry preferred.
  • Passion and knowledge of interior design and space planning.
  • Strong computer skills and proficiency in Microsoft applications (Word, Excel, PowerPoint, Outlook, Teams). Demonstrated use of technology and virtual capabilities.
  • Ability to connect with people using various communication modes and develop professional relationships.
  • Customer‑centric approach, seeking solutions from the customer’s perspective.
  • Attention to detail and ability to follow detailed processes and procedures.
  • Strong verbal and written communication skills, with the ability to communicate complex concepts succinctly and persuasively.
  • Ability to work within a team‑setting, inclusive of others’ ideas, and a willingness to cooperate.
  • Conduct business in a professional and ethical manner with potential buyers, trade partners, and coworkers.

    • Requirements

  • Complete all physical requirements of the job with or without a reasonable accommodation.
  • Stand or sit for extended periods.
  • Move about work location.
  • Drive / travel as needed.
  • Walk up and down stairs.
  • Observe details at close range and communicate information so others will understand.
  • Transport and move up to 20 lbs and move as needed.
  • Work in outdoor weather conditions periodically.
  • Position is located on‑site at the KB Home design studio.

    • Compensation Details And Benefits

    Compensation includes base pay plus a performance‑based bonus.

    KB Home provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, sick time and vacation.

    The KB Home Difference

    Join us and become part of a team where innovation, sustainability, and an unwavering commitment to customer satisfaction drive everything we do — and where people truly matter.

    As a KB Home Team Member, You’ll Experience

  • A culture defined by customer obsession and collaboration.
  • The satisfaction of helping families achieve their dream of homeownership.
  • Opportunities for growth and development within a nationally recognized company.

    • KB Home is an Equal Opportunity Employer.

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    Design Consultant • Meridian, ID, United States