Community Manager

Community Manager - Remote position within the United Sates DIME is seeking a strategic, analytics-savvy, and beauty-obsessed Community Manager to lead and scale our social ecosystem.

This role goes beyond posting content; we’re looking for a data-driven storyteller who knows how to grow social platforms, build brand love, and lead a small team to execute with excellence.

If you thrive in fast-paced environments, love digging into performance metrics, and know how to craft content that converts, this is your chance to make a major impact.

Key Responsibilities Social Media Strategy & Growth Develop and evolve DIME’s organic social strategy across Instagram, Pinterest, Facebook, Facebook Community Group, YouTube, and emerging platforms.

Set channel-specific growth goals and drive follower, engagement, and reach growth through data-informed strategies.

Collaborate with your team on content ideation, planning, and execution - ensuring brand voice and visual standards are upheld.

Analytics & Optimization Own performance tracking and analytics for all platforms (reach, engagement, follower growth, CTR, conversions).

Build and share actionable insights to improve content strategy, posting cadence, and audience targeting.

Test new formats, features, and platform tools to drive measurable growth.

Community Building & Engagement Oversee and grow the DIME Community Facebook Group, fostering meaningful conversations and insights.

Lead daily engagement strategies (comments, DMs, UGC amplification) to build brand loyalty and advocacy.

Launch community-driven programs (giveaways, product feedback forums, loyalty spotlights).

Cross-Functional Brand Collaboration Partner with Creative, Retention, Influencer, and Customer Service teams to ensure cohesive storytelling.

Support influencer and ambassador initiatives with social strategy and amplification.

Integrate social strategy with product launches, campaigns, and key brand moments.

Budget Management Manage and track the community and organic social budget, allocating resources effectively to maximize ROI.

Forecast and report spend, ensuring alignment with strategic priorities and growth goals.

What We’re Looking For 3-5+ years of experience in social media / community management within beauty, skincare, or wellness preferred ( at least 1-3 years of recent experience).

Proven track record of growing social accounts and building high-performing content strategies.

Strong analytical mindset - confident interpreting data and turning insights into action.

Experience managing and mentoring a small team.

Deep platform knowledge :

• Instagram, Pinterest, Facebook, Facebook Groups, YouTube, and emerging social.
• Collaborative and proactive communicator who thrives in a fast-paced, evolving environment.
• Creative and trend-aware with a sharp eye for content that performs.
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