Lead Massage Therapist

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Provide professional massage therapy services to clients and maintaining spa standards throughout the treatment. Assist with training therapists on new services and products used during services. Always maintain cleanliness of treatment rooms and prep rooms in a professional manner to enhance the operation and guest experience.

• Provide professional massage therapy services to clients.
• Train therapists on new services and products offered.
• Work closely with Spa Manager and Hotel Director to stay on top of massage trends and new services for clients.
• Be the liaison between massage therapists and spa manager
• Take lead when spa manager is unavailable
• Coach therapists for success and hold accountable for failing to follow policy and procedures
• Greet clients in a professional and timely manner.
• Maintain strict cleanliness practices according to established protocol / procedures. Possess thorough knowledge of various services, products, and benefits of the services offered.
• Maintain professional demeanor and conduct with guests at all times.
• Upsell guests on add-on options for services.
• Report service issues immediately.
• Assist in other areas of the spa as needed including reception, spa attendant duties, and retail areas.
• Other duties as assigned by management.

Qualifications

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.