Entry Level Call Center Representative

Job Description

Job Description

Benefits :

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Benefits :

National Service Bureau (NSB) is looking for Entry Level Call Center Representatives to join our growing team with offices in Bothell, WA and Sarasota, FL. NSB is a family owned, People First company focused on Insurance Subrogation and Accounts Receivable Management. We have grown for the last 35+ years to become a leading national agency. We are a team of people who are self-motivated, accountable, and engaged in personal growth.

Entry Level Call Center Representative Essential Job Functions :

Communicate via phone with people with all backgrounds and personalities

Make outbound calls (75+ / day)

utilize software to note accounts and communicate with insurance companies

Negotiate and lead conversations to recover the highest balances for our clients

Communicate with team members to coordinate on accounts

Document accounts with proper notes to ensure quick communication

Adhere to company policies and procedures

Entry Level Call Center Representative Job Requirements :

Dedicated high-speed Internet (Cable, DSL, Fiber) with access via a hardwired connection (not wi-fi)

NSB has a training program that you will be enrolled in on your very first day. This training is designed to jump start your career by providing the skills and experience necessary to be successful in the role prior to working in a hybrid environment. New team members learn about the industry, expectations, specific job skills, and more. Our experienced Training Manager and Management Team provide classroom instruction, interactive learning, and guidance throughout training, with a focus on making sure you succeed out of the gate.

NSB Core Values :

NSB Culture & Environment :

We are passionate about giving our team members the ability to control their income. You will earn an uncapped commission on the work you do. Our Team members are some of the highest earning Reps in the industry, with the top 10% of collectors earning over $100,000 annually.

We are excited for you to join us!

To stay up to date on our latest postings we invite you to :

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Visit our careers page :

https : / / national-service- bureau.careerplug.com / account