Job Description
Job Description
We are looking for talented professionals to be a part of a dynamic team. We place a focus on professionalism, kindness, integrity, and a high level of confidentiality, with the goal to deliver best in class service while providing a positive working experience for its staff.
JOB SUMMARY
Provide day-to-day household and general public area cleaning, organization, and errands of the Ranch. Provide assistance to the team of Housekeepers, respond to guest requests, identify and report preventative maintenance issues in guest homes, and assist with day-to-day household cleaning.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Respond promptly to requests from guests and other departments.
- Identify and report preventative or other maintenance issues in guest homes or public areas.
- Report any damages or maintenance problems to the manager.
- Deliver guest requests, items, and amenities in a timely manner
- Set up and breakdown of furniture items in guest homes as requested
- Make up cribs and rollaway beds; transport to designated homes
- Maintain all cleaning equipment and materials in safe and sanitary working conditions
- Visually inspect tools, equipment, or machines (e.g., to identify defects)
- Operate cleaning equipment (i.e., carpet cleaner, power washer, floor polisher / buffer)
- Maintain organized garages and any storage areas
- Maintain organized outdoor areas including covering BBQs when away from the house as well as putting on furniture covers as necessary (out of town, weather, etc.)
- Maintain cleanliness by scrubbing decks, and power washing of walkways
- Interior and exterior window cleaning
- Keep work area neat and organized
- Remove dust, spots, and smears from windows, frames and ledges, wash windows as assigned
- Remove dust, dirt marks and fingerprint from doors and door frames
- Dust clean, and polish furniture, fixtures and fittings, clean surfaces
- Transport guest laundry and dry cleaning to correct guest home
- Remove trash and strip dirty linens from home
- Handle guest requests for shoe cleaning as assigned; retrieve shoes from guest home, clean shoes and return to guest home.
- Turn mattress and box springs according to rotation schedule
- Responsible for trash removal and cleaning employee breakroom, restrooms and administrative offices.
- Responsible for completing daily assignment sheet
- Maintain any company owned equipment assigned (phone, computer, etc.)
- Perform duties of a Housekeeper as needed
- Perform other reasonable job duties as assigned by supervisor or management.
EDUCATION REQUIREMENTS
High school diploma or equivalent
JOB SKILLS AND QUALIFICATIONS
Experience with working in a private home of HNW familiesMeticulous attention to detailAbility to interact with guest, as neededAble to adjust for fast paced environment and changes to scheduleAbility to understand owner preferences / expectationsRespect for, and emphasis on, confidentiality and privacy regarding the owner's private lifeBasic computer skills, familiar with Google Suite, or Microsoft Office and responding to emailsMust have valid driver licenseMust be available to work variable shifts, weekends, and holidays during certain periods of the yearPHYSICAL DEMANDS & WORKING CONDITIONS
Move, lift, carry and place objects weighing less than or equal to 50 lbs., without assistance and excess of 50 lbs., with assistanceAbility to push and pull work-related machinery and equipmentReach overhead, and below the knees, including bending, twisting, pulling, and stooping.Grasps, turn and manipulate objects of varying size and weight, requiring fine motor skills, and hand-eye coordination.Move up and down a ladderStand, sit, kneel or walk for an extended period across an entire work shiftWorking with cleaning solutions and solventsWorking in outdoors with or without wet, dusty or windy weather conditionsAble to drive a side by side "Utility" vehicleAble to drive a large Sprinter vanReliable vehicle to get to and from work or other reliable transportationCOMPETENCIES
Communication : Communicates clearly and concisely, both written and verbal. Able to communicate insights and understanding of issues or problems in a skillful way with colleagues, external parties and owners. Passes on important information.Trustworthiness and integrity, always acting in the best interest of the owner.Ability to work independently and in a team setting.Critical Thinking : Asks the right questions to obtain the information needed to size up a situation properly. Anticipates and responds quickly to problems. Finds ways to get projects accomplished efficiently. Attention to Detail : The ability to listen to and understand information and ideas presented through spoken words and sentences.Take Initiative.Works well under pressure.Proactive : goes above and beyond what needs to be done. Has the confidence to initiate action independently; addresses unexpected problems or opportunities without prompting.Team Player : Connects with coworkers, leaders and external vendors in an effective manner. Considers how his / her actions affect other groups or team members. Models a spirit of cooperation with other members of the work group. Works effectively and cooperatively across groups.Salary Range
$29—$34 USD
We are an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to equal employment opportunities for all employees as well as providing them with a work environment free of discrimination and harassment.
Employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by the laws or regulations in the various locations where we operate. We encourage applicants from all ages and backgrounds.