ASSISTANT COMMUNITY MANAGER Job at Sandalwood Management in San Antonio

Company Overview :

We are a growing property management firm committed to delivering high-quality living experiences for our residents. We pride ourselves on professionalism, integrity, and culture. We're currently seeking a motivated and customer-focused Assistant Community Manager to support the daily operations of our 336-unit property, Sosa at Palo Alto in San Antonio, TX.

Position Summary :

The ideal candidate must possess excellent communication skills, strong customer service skills, administration and computer skills. They will engage directly with our residents and address a wide range of needs and concerns. It's an excellent opportunity for someone with multifamily experience who is motivated and inviting and thrives in a customer service driven environment.

Key Responsibilities :

• Provide exceptional customer service to residents
• Maintain an excellent customer service relationship with residents and property owners, responding to inquiries in a timely manner
• Respond to and resolve resident requests / concerns promptly and courteously
• Conduct property tours and present apartments to prospective residents in a professional and persuasive manner
• Support lease renewals and negotiate terms when needed
• Coordinate with maintenance to ensure timely response to work orders and perform periodic property inspections
• Collect, post and deposit rental and other income within 24 hours of collection.
• Keep all lease files current and complete.
• Maintain dead files in proper condition.
• Prepare and deliver all delinquency, eviction, and three-day notices to vacate.
• Review all lease files prior to move-in.
• Schedule renewals or move-outs.
• Conduct resident move-outs in accordance with state law and company standards.
• Assume Community Manager's responsibilities when not available.

Qualifications :

WHAT WE REQUIRE :

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