Talent.com
Emerald Club Service Specialist - National Car Rental

Emerald Club Service Specialist - National Car Rental

Enterprise MobilityPuunene, HI, US
30+ days ago
Job type
  • Full-time
Job description

Emerald Club Service Specialist

National Car Rental at the Kahului, Maui Airport has an exciting opportunity for a full-time Emerald Club Service Specialist!

The Emerald Club Service Specialist is a role that focuses on ensuring professional, superior, friendly and efficient customer service specifically to the members of our loyalty program called the Emerald Club. As an Emerald Club Service Specialist you are responsible for greeting and fulfilling the needs of the Emerald Club members including appropriate vehicle selection as determined by the Emerald Club program guidelines, with speed and accuracy.

Shift Schedule : flexible 40 hour shifts that including weekends and holidays

Pay : $20 / hour

This role is available as regular full time which includes the following benefits :

  • Time Away from Work (paid time off)
  • Employee discount
  • Retirement savings plan including 401k with match and profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

As you are considering a position with Enterprise Mobility, we invite you to learn more about our business. Today and every day the safety and wellbeing of employees, customers and the communities we serve is our top priority.

Responsibilities

  • Greet Emerald Club members as they arrive on the lot making them feel valued and welcome and provide information in a professional and courteous manner
  • Assist members with questions and concerns and provide resolution as necessary
  • Review daily game plan in preparation for Emerald Service delivery
  • Review reservation manifest for special requests
  • Work productively with shuttlers, service agents, return service specialists and managers to ensure proper vehicle supply
  • Maintain clean, low mileage fleet mix that meets Emerald Club requirements
  • Complete vehicle inspections in accordance with priority guidelines
  • Ensure that vehicle hangtags are completed correctly
  • Return failed inspection units back to production for re-cleaning and service agent coaching
  • Facilitate change of equipment (COE) vehicles or additional equipment to meet customer's needs
  • Offer assistance with luggage as needed
  • Document and communicate customer service issues to management
  • Keep Aisle area organized and clean for ease of access and appearance of the facility
  • Direct customers to the exit booth, provide local directions, maps and return directions as needed
  • Identify and communicate areas of opportunity for improved Emerald Club service delivery

    • Equal Opportunity Employer / Disability / Veterans

    Qualifications

  • Must be at least 18 years old
  • Must have a valid driver's license with a satisfactory driving record
  • Minimum of 1 year face-to-face customer service experience required
  • Must have basic to intermediate level of understanding on the computer
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Aside from religious observance, must be able to work flexible 40 hour shifts that including weekends and holidays
    • Create a job alert for this search

    National Specialist • Puunene, HI, US

    Related jobs
    • Promoted
    Prepared Foods Team Member (Deli Service Counter & Culinary Venues) - Part Time

    Prepared Foods Team Member (Deli Service Counter & Culinary Venues) - Part Time

    Whole Foods MarketKahului, HI, United States
    Part-time
    A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet.That means improving...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Rental Lot Representative

    Rental Lot Representative

    Avis Budget GroupKahului, HI, US
    Full-time
    Immediately hiring! No experience necessary! If you're bored working as a cashier in a retail store, join our high-energy Avis Budget Group enterprise. In this outdoor role, you will inventory our c...Show moreLast updated: 21 hours ago
    • Promoted
    Delivery Driver

    Delivery Driver

    Pizza HutKihei, HI, US
    Full-time
    Position Title : Pizza Hut Delivery Driver.Delivers customers' orders in a timely and safe manner by complying with Pizza Hut guidelines and State and Federal traffic laws.Drives competently and adh...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Retail Customer Sales Specialist

    Retail Customer Sales Specialist

    SPECTRUMWailuku, HI, United States
    Full-time
    This role requires the ability to work lawfully in the U.Do you have a passion for connecting with people and driving sales? As a. Spectrum, you'll be the face of our company, promoting and selling ...Show moreLast updated: 18 hours ago
    • Promoted
    Landscaping Manager - Grand Wailea, A Waldorf Astoria Resort

    Landscaping Manager - Grand Wailea, A Waldorf Astoria Resort

    HiltonWailea, HI, United States
    Full-time
    The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a.Located on 40 acres of lush tropical gardens, this Forbes 4-Star property is consistently ranked among the world's best r...Show moreLast updated: 8 days ago
    • Promoted
    Customer Experience Specialist - FT

    Customer Experience Specialist - FT

    Avis Budget GroupKahului, HI, United States
    Full-time +1
    Immediately hiring! Are you someone who takes pride in delivering exceptional service and creating memorable customer experiences? If you thrive in a fast-paced environment where attention to detai...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    U.S. Customs and Border ProtectionHana, HI, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 1 hour ago
    • Promoted
    Travel Nurse - RN - ICU - Intensive Care Unit - $1819.32 / Week

    Travel Nurse - RN - ICU - Intensive Care Unit - $1819.32 / Week

    Medical SolutionsWailuku, HI, US
    Full-time
    Medical Solutions is seeking an experienced Intensive Care Unit Registered Nurse for an exciting Travel Nursing job in Wailuku, HI. Shift : 3x12 hr nights Start Date : ASAP Duration : 13 weeks Pay : $18...Show moreLast updated: 1 day ago
    • Promoted
    Grounds Person

    Grounds Person

    Outrigger Hospitality GroupLahaina, HI, US
    Full-time
    Job Opportunity At Outrigger Resorts & Hotels.Work in a company where people truly believe in what they're doing.At OUTRIGGER RESORTS & HOTELS, we look for people who embrace the cultures and commu...Show moreLast updated: 30+ days ago
    • Promoted
    Busperson

    Busperson

    Hilton Grand VacationsLahaina, HI, US
    Full-time
    Food & Beverage service to our guests and such a clearing and resetting tables, and assisting the needs of the Food & Beverage Department. HGV was awarded four out o five stars for fostering...Show moreLast updated: 30+ days ago
    • Promoted
    Border Patrol Agent - Experienced (GL9 / GS11)

    Border Patrol Agent - Experienced (GL9 / GS11)

    U.S. Customs and Border ProtectionHana, HI, United States
    Full-time
    Check out these higher-salaried federal law enforcement opportunities with the U.Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premi...Show moreLast updated: 30+ days ago
    • Promoted
    Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!

    Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!

    DynataWailuku, HI, United States
    Full-time
    Ready to turn your opinions into cash? Explore the world of remote paid online survey gigs with Opinion Outpost!.It's as simple as sharing your thoughts from the comfort of your own home and watchi...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Retail Sales Representative

    Retail Sales Representative

    SPECTRUMKihei, HI, United States
    Full-time
    This role requires the ability to work lawfully in the U.Do you have a passion for connecting with people and driving sales? As a. Spectrum, you'll be the face of our company, promoting and selling ...Show moreLast updated: 20 hours ago
    • Promoted
    Customer Experience Specialist - PT

    Customer Experience Specialist - PT

    Avis Budget GroupKahului, HI, United States
    Full-time +1
    Immediately hiring! Are you someone who takes pride in delivering exceptional service and creating memorable customer experiences? If you thrive in a fast-paced environment where attention to detai...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Customs and Border Protection Officer - Experienced (GS9)

    Customs and Border Protection Officer - Experienced (GS9)

    U.S. Customs and Border ProtectionHana, HI, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 1 hour ago
    • Promoted
    DENTAL ASSISTANT

    DENTAL ASSISTANT

    DOCS HealthKihei, HI, US
    Full-time
    Attention all Dental Assistants, we are calling on you to partner with us to complete dental exams, treatment, and X-rays to our Military Service members. We will primarily work weekends, with some ...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Nurse RN - Medical-Surgical - $1,590 to $1,739 per week in Kula, HI

    Travel Nurse RN - Medical-Surgical - $1,590 to $1,739 per week in Kula, HI

    TravelNurseSourceKula, HI, US
    Full-time
    TravelNurseSource is working with Host Healthcare to find a qualified Med / Surg RN in Kula, Hawaii, 96790!.Host Healthcare is an award-winning travel healthcare company with an immediate opening for...Show moreLast updated: 1 day ago
    • Promoted
    Guest Service Agent - Grand Wailea, A Waldorf Astoria Resort

    Guest Service Agent - Grand Wailea, A Waldorf Astoria Resort

    HiltonWailea, HI, United States
    Full-time
    The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Guest Service Agent.Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consisten...Show moreLast updated: 3 days ago