JOB SUMMARY: Park and retrieve guests vehicles while providing good customer service.
ESSENTIAL JOB FUNCTIONS:
Greet each guest as they arrive with enthusiasm and a smile.
Make sure you open doors for all guests, men and women.
Safely park the vehicle in the designated Valet parking spot/ or directed by Management Team, make sure the windows are rolled up, keys are in hand and lock the doors.
Prior to parking vehicle, quickly check it for damage, dents, scratches, broken glass, and document the damage seen on the vehicle ticket.
Give keys to Key Attendant.
Attendants will be responsible for ticketing on the drive.
Assist with transport baggage of arriving/departing guests if necessary.
Retrieve vehicles in a safe and timely manner, opening the doors for guests and thanking them for coming to Harrah’s.
Make sure each guest receives a claim ticket and a ticket must be collected upon retrieval of vehicle.
Handle customer interaction, complaints and challenging situations while maintaining a positive and upbeat attitude.
Creates a positive and “luck building” environment for guests and other employees.
Valet AttendantPart Time WeekendsEvenings • Kansas City, MO, United States