Valet Attendant-Part Time (Weekends/Evenings)

JOB SUMMARY: Park and retrieve guests vehicles while providing good customer service.

ESSENTIAL JOB FUNCTIONS:

• Greet each guest as they arrive with enthusiasm and a smile.

• Make sure you open doors for all guests, men and women.

• Safely park the vehicle in the designated Valet parking spot/ or directed by Management Team, make sure the windows are rolled up, keys are in hand and lock the doors.

• Prior to parking vehicle, quickly check it for damage, dents, scratches, broken glass, and document the damage seen on the vehicle ticket.

• Give keys to Key Attendant.

• Attendants will be responsible for ticketing on the drive.

• Assist with transport baggage of arriving/departing guests if necessary.

• Retrieve vehicles in a safe and timely manner, opening the doors for guests and thanking them for coming to Harrah’s.

• Make sure each guest receives a claim ticket and a ticket must be collected upon retrieval of vehicle.

• Handle customer interaction, complaints and challenging situations while maintaining a positive and upbeat attitude.

Creates a positive and “luck building” environment for guests and other employees.