Admissions Director ALF

The Admissions Director is a multifaceted leadership role responsible for overseeing the daily operations and overall resident experience at a start-up assisted living facility. This position serves as the heart of the community, managing admissions and tours, coordinating activities and resident engagement, overseeing meal services, maintaining facility standards, and building relationships with families and community partners. This hands-on role requires a passionate, versatile professional who can create a warm, vibrant environment while ensuring operational excellence during the critical start-up phase.

ESSENTIAL JOB FUNCTIONS

A. Role Responsibilities - Admissions & Sales

• Admissions Management : Lead all admissions processes including inquiries, tours, assessments, and move-ins. Meet or exceed census goals as established by leadership.
• Tour Coordination : Conduct engaging facility tours that showcase the community's unique features, culture, and care approach. Ensure the facility is tour-ready at all times with model rooms and common areas maintained to the highest standards.
• Referral Development : Build and maintain relationships with referral sources including hospitals, home health agencies, assisted living communities, case managers, and local healthcare providers.
• Sales Follow-Up : Respond promptly to all inquiries, conduct timely follow-up with prospective residents and families, and guide them through the decision-making process with compassion and professionalism.
• CRM & Documentation : Maintain accurate records of all inquiries, tours, and admissions activities in the designated CRM system.

B. Role Responsibilities - Resident Engagement & Activities

E. Role Responsibilities - Community Engagement & Marketing

Education & Experience