Job Description
Department : Restaurant Services
Employment Type : Restaurants Team Lead
Status : Non-Exempt
Grade Level : Hourly
Pay Rate : $18.00 / hour
Reports To : Seasonal Supervisors, Managers and Full-Time Management Staff
Schedule : Must be able to have open availability throughout end of the year
Hours : 8 : 00 AM - 6 : 00 PM, dependent on weather and guest attendance; schedule subject to change through the spring and summer. Hours are subject to change on short notice depending on weather and needs of the business.
Overview of Responsibilities
- Set up and break down workstations
- Maintain a clean and sanitary workstation - including trash removal, sweeping / mopping and general cleanliness
- Following Department of Health protocols and procedures
- Knowledge of food product, identification and acceptable level of food quality
- Maintain Department of Health standards at all times and participate in inspections
- Rotate and change food holding containers as needed
- Requirements may include preparation of food according to recipes and protocols set, including operating food preparation equipment
- Ensuring proper portion sizes to maintain food costs
- Assist in other areas of production as needed
- Perform cash handling functions, including operating the POS
- Lead Cashier - Perform returns, exchanges and assist guess in any concerns / needs.
- General customer service
- Lead Team on operation goals and project
Additional Job Functions
Adhere to daily / weekly / monthly cleaning schedules as posted and directed by managementEnsure that all work locations are neat, clean, organized and safeProvide consistent quality throughout menu and ensure the proper preparation and holding of products.Completion of any reasonable request or assigned tasks by ManagementCampus PartnerEstablish and maintain a collaborative working relationship with all staffMaintain general knowledge of park attractions and amenities so as to provide superior customer serviceFollow all WCS rules and regulations.Maintenance Responsibilities
Remove debris and empty trash receptacles from restaurant seating and public areas.General sanitation of restaurant grounds.Deep cleaning of equipment, walls, floors, ceilings etc. as assignedOperate light weight grounds equipment if needed (i.e. pressure washer, leaf blower, etc.)Adhere to local, state, and federal cleanliness, food handling, food storage proceduresPERKS of Working with Us :
Free employee access to 5 Parks : surround yourself with animals of all kinds and getting the opportunity to interact and engage with like-minded individualsComplimentary ParkingComplimentary Guest Park Tickets (After 45 days)Company provided uniformsPark Discounts on Merchandise, Food purchases, Memberships and Daily Complimentary MealServe Safe Certification Training / Food Handler Certification ReimbursementsAccess to online learning and tuition discounts with Monroe CollegeEarned Paid Sick TimeEmployee Assistance ProgramFree BankingQualification Requirements
Qualification Requirements :
Required Qualifications
Ability to stand for long periods of timeGood interpersonal skills and ability to work in team oriented environmentExcellent customer service skillsAbility to work in a fast paced environmentMust be able to frequently lift / transport hot food items.Minimum of 2 years of experience in a lead position or in a fast-paced restaurant / food industryPrevious POS ExperienceNYC Food Handlers Certificate preferred, but not required. Must be willing to obtain it within first 45 days of employmentAbility to work safely in environment with heat, steam#LI-DNI