Assistant Studio Manager Job at Orangetheory Fitness in Tigard
MediabistroTigard, OR, United States30+ days ago
Job type
- Full-time
Job descriptionEstablishes and maintains an effective referral program Maintains accurate records using established OTF sales systems Conducts telephone inquiries / follow up calls / customer care calls Leads OTF studio previews with prospects and / or fitness program holders Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio Accurately follow the daily studio cleaning checklist ( pre / during / post ) shift activities Must be able to participate in 1-2 OTF scheduled workouts per week Maintains an organized and clean lobby / front desk area Responsible for processing accurate cash and credit card transactions Follow up and follow through activities with all prospective clients Responds immediately to member requests, inquiries and concerns Proper on-boarding all OTF clients through the use of Client Intake Forms and FP Agreements Works closely with Fitness Team to ensure that processes are fulfilled Responsible for attending and participating in all relative OTF training programs Be the first line of defense when Studio Manager is not working; back up to Studio Manager Run reports as requested by Studio Manager or Owner Managing Partnerships with other vendors, etc. Auditing MA / CI agreements for accuracy when working as well as filing Returning OTBeats, OTLinks, receivers, etc. thru RMA process Supervising other Sales Associates Training / onboarding new Sales Associates Help to clean and maintain equipment as necessary Help manage and participate in events including marketing events Run weekly KPI report for meetings Shadow Studio Manager as much as possible to learn responsibilities Excellent interpersonal skills Previous sales experience, with strong sales skills Solid verbal and written communication skills required Ability to multi-task is a benefit to successfully perform duties Must have worked in a quota bearing structure Functional computer skills required – Excel a plus Health & Fitness minded people strongly preferred High school diploma required Excellent sales, communication and customer service skills Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, it’s an attitude) Flexible to work day, evening and / or weekend hours as needed
Benefits
- Employee discounts
- Health insurance
- Opportunity for advancement
Orangetheory Fitness uses scientifically proven concepts to push your body to do its best. Participants complete intervals throughout the hour training session. This workout helps build strength, increase energy, surpass workout plateaus and tone and shape your body like nothing else. Orangetheory Fitness is a trendsetting franchise fitness organization with 1000+ locations open in the US and Canada and over 600+ new fitness studios under development nationally and internationally. Check out www.orangetheoryfitness.com to find out more.
The Assistant Manager assists in running all "front of house" fitness studio operations. Ideal candidate has strong customer service skills and superior sales experience. They are responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including package offerings, memberships, membership renewals, retail and concession sales, and maximizing workout traffic.
Assistant Manager Job Duties
Assistant Manager JOB QUALIFICATIONS
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Assistant Studio Manager • Tigard, OR, United States
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