POSITION SUMMARY : We are seeking an enthusiastic and results driven Inside Sales Representative to join our team at Senske Family of Companies (SFC). As an Inside Sales Representative, you will be responsible for managing inbound and outbound calls in a fast-paced call center environment. You will engage with customers to understand their needs, recommend solutions, and close sales. This role requires a customer-focused attitude and the ability to work collaboratively within a dynamic team.
RESPONSIBILITIES :
- Handle inbound and outbound calls from prospective customers in a professional, courteous, and timely manner
- Effectively sell SFC products / services by identifying customer needs and recommending solutions
- Achieve and exceed individual sales goals and KPIs, including call volume, conversion rates, and customer satisfaction
- Maintain accurate customer records and update CRM system with each interaction
- Follow up with leads and prospects to drive sales and secure business
- Provide exceptional customer service by addressing questions, concerns, and resolving issues as they arise
- Collaborate with the sales and customer service teams to ensure the best customer experience
- Participate in team meetings and training sessions to improve sales techniques and product knowledge
QUALIFICATIONS :
3+ years of sales experienceStrong communication and interpersonal skillsAbility to work in a high-volume, target-driven environmentDetail-oriented with strong organizational and problem-solving skillsAbility to remain focused and motivated in a fast-paced settingProficient in basic computer skills and CRM softwareA positive and proactive approach to learning and developmentWE OFFER :
Competitive salary and commissionComprehensive benefits packageOpportunities for career growth and advancementA supportive and collaborative team environmentComprehensive training to help you succeed