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Manager Beverage Casino Operations- Full time, Beverage Managers (Harrah's SoCal)
Manager Beverage Casino Operations- Full time, Beverage Managers (Harrah's SoCal)Caesars Entertainment • Valley Center, CA, US
No longer accepting applications
Manager Beverage Casino Operations- Full time, Beverage Managers (Harrah's SoCal)

Manager Beverage Casino Operations- Full time, Beverage Managers (Harrah's SoCal)

Caesars Entertainment • Valley Center, CA, US
6 days ago
Job type
  • Full-time
Job description

Overview

JOIN A TEAM THAT GOES ALL-IN ON YOU

Responsible for the daily operation of Casino Beverage. Leads the Casino Beverage team to meet its financial and service goals. Is responsible for the strategic vision, and execution of all beverage related responsibilities. Develops and maintains all beverage menus and pricing. Works closely with Marketing to create and advertise new specialty drinks for social media. Responsible for maintaining prompt, friendly, efficient service to all customers. Works to accomplish departmental goals and objectives.

Ideal candidate

  • College is a plus. At least 5 years of food and beverage and casino operations experience and / or training or equivalent combination of same.
  • At least 5 years supervisory experience is required.
  • Must possess broad knowledge of casino rules, procedures, and regulations, with strong organizational, communication and leadership skills.
  • Knowledge of wines, beer, and mixology required.
  • Excellent interpersonal, customer service, leadership, communication, team-building and problem-solving skills are required.
  • Moderate computer knowledge of word processing and spreadsheet programs.
  • Basic point of sale proficient in Basic Point of Sale systems.
  • Inventory control procedures.
  • Must have good analytical skills.
  • Must be able to have a flexible schedule and work weekends and holidays.

Role responsibilities

  • Ensures the establishment and administration of accurate procedures and policies involving all operating activities including compliance with Rincon gaming rules and regulations.
  • Ensure periodical reviews of menus and update in accordance with current trends, market, product changes and availability.
  • Oversees beverage product cost and inventory control methods and procedures.
  • Makes procedural recommendations and ensures enforcement of existing policy.
  • Leads the development of methods and procedures whereby bar costs and supplies can be requisitioned and charged to each individual area.
  • Ensure the Casino Beverage team maintains hours and costs relating to staffing as required by business levels.
  • Works with Internal Audit to ensure regulatory compliance concerns are mitigated and addressed.
  • Prepares annual budget and business plans.
  • Monitors appearance of all facilities and service areas and follows-up to ensure cleanliness standards are at the highest level.
  • Acts as a role model to other team members and always presents oneself as a credit to Harrah's and encourages others to do the same.
  • Develop and update standardized procedures for the department team members.
  • Maintains and develops casino beverage policies and procedures.
  • Oversee the setup, beverage sales and breakdown at all special events.
  • Interview, hire, commend, discipline and / or terminate beverage team members as required in compliance with established use of progressive discipline.
  • Resolve guest complaints and service deficiencies as required.
  • Maintains and develops good relationships with vendors.
  • Fosters mentorship and development of Beverage team leaders and hourly team members. Monitors legal compliance with federal, state gaming and ABC laws.

    • Additional requirements

  • Must be able to maneuver to all areas of the casino, including all casino beverage service areas.
  • Must be able to work independently as well as in team formats.
  • Must be able to respond calmly and make rational decisions when handling guest and employee conflicts.
  • Must be able to perform mathematical computations quickly and accurately.
  • Must be able to conduct conversations with customers and employees and speak distinctly and persuasively with others.
  • Must have the ability to create written and financial reports.
  • Must be able to tolerate areas containing secondary smoke.
  • Must be able to work at a fast pace and in stressful situations.
  • Must be able to read, write, speak, and understand English.
  • Must be able to respond to visual and aural cues.

    • Depending on experience, pay starts at $80,000 annually.

    About the role and conditions

    The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary.

    Harrah's Resort Southern California is proud to be an Equal Opportunity Employer : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.

    Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.

    NOTE : By providing a mobile number, you agree to receive calls / texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.

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    Beverage Manager • Valley Center, CA, US