Talent.com
BDC Agent

BDC Agent

Wise Auto GroupVacaville, CA, US
30+ days ago
Job type
  • Full-time
Job description

Wise Auto Group Job Opportunity

Wise Auto Group has been your automotive family for over 100 years! We believe in hiring the heart and training the mind and strive to hire passionate individuals who want to stand out from the crowd. We want to challenge our associates to be the best they can be, while providing all the resources to help them reach their potential. Working at Wise Auto is more than a job - it's a career! If you want to be part of one of the fastest growing automotive groups in the country, Wise Auto is the place for you.

We are looking for the people that want to :

  • Raise the bar in the automotive industry
  • Grow and develop professionally
  • Learn from the best in the business
  • Take the next step in a long career

Business development center (BDC) agents identify sales leads among new and existing customers, and maintain client relationships. BDC agents are expected to work on leads for potential customers, connecting them with a salesperson who can assist them with their car-buying experience. Although this involves interaction with our sales team, this is not a sales position, but more so involves gathering information, following up on leads and working as a customer service agent for both the potential customer and the sales consultants in an office setting.

Responsibilities :

  • The BDC agents is responsible for receiving, processing, verifying, and distributing information from both inbound and outbound calls, to include but not limited to inquiries on new and pre-owned vehicles, internet leads, and providing general information. Essential duties as following :
  • Handle all guest inquiries with a focus on 100% guest satisfaction.
  • Receive inbound calls on new and pre-owned vehicles with a goal to establish a firm appointment date and time from the prospect guest to visit physical showroom.
  • Project a friendly and helpful demeanor while answering questions and inquiries from guests, and providing general or related vehicle sales information.
  • Maintain and communicate exceptional product and inventory knowledge to our guests.
  • Gather and track all guest data as directed; accurately enter into database(s) and CRM.
  • Utilize scripts provided by dealership in addressing guest inquiries and concerns to meet the dealerships and manufacturers objectives.
  • Work in close proximity with other service and management in a team-based environment.
  • Facilitate timely follow up on all leads / opportunities as directed by management and / or procedures.
  • Participate in departmental and dealership meetings; other duties as assigned by management.
  • Qualifications :

  • Exceptional oral and written communication skills via phone, one-on-one and online are a must.
  • Proficient in basic math and writing skills.
  • Proven customer service track record or obvious desire to provide next level customer service.
  • Comfortable in a high paced, competitive environment (all while actually enjoying your job!!!).
  • Benefits :

  • Medical, dental & vision insurance
  • 401k plan w / matching contributions
  • Paid vacation, holiday, and sick pay
  • Growth opportunities
  • Complete paid training programs for rapid advancement including periodic job reviews
  • Employee vehicle purchase plans
  • Family culture with organized structure
  • Long term job security
  • Associate discounts on vehicles, service and parts purchases
  • Employee recognition programs
  • Leading competitive pay
  • Salary : $25 / hr plus bonus to start

    We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    Create a job alert for this search

    Bdc Agent • Vacaville, CA, US

    Related jobs
    • Promoted
    Commercial Assesor

    Commercial Assesor

    Synergy CompaniesNapa, CA, US
    Full-time
    Energy management contractor specializing in residential and small commercial energy upgrade products and services.Synergy Companies is looking for a new Commercial Assessor to join our Stockton te...Show moreLast updated: 4 days ago
    • Promoted
    • New!
    Temporary Banking Attorney

    Temporary Banking Attorney

    VirtualVocationsConcord, California, United States
    Temporary
    A company is looking for a Temporary Banking / NACHA Attorney to provide regulatory guidance and compliance advice.Key Responsibilities Provide regulatory guidance on Reg E and NACHA operating rule...Show moreLast updated: 16 hours ago
    • Promoted
    Air Interdiction Agent

    Air Interdiction Agent

    U.S. Customs and Border ProtectionEast Richmond Heights, CA, United States
    Full-time
    Pilot CBP Air Interdiction Agent.Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work wi...Show moreLast updated: 4 days ago
    • Promoted
    Lead Enrollment Unit Representative

    Lead Enrollment Unit Representative

    Partnership HealthPlan of CaliforniaFairfield, CA, US
    Full-time
    In addition to the Enrollment Specialist duties, the Enrollment Unit Lead (EUL) provides assistance to team members as well as the Enrollment Unit Supervisor. The EUL provides subject matter experti...Show moreLast updated: 30+ days ago
    • Promoted
    Service BDC Agent - Concord Honda

    Service BDC Agent - Concord Honda

    Sonic AutomotiveConcord, CA, US
    Full-time
    Concord Honda is one of the fastest growing brands within the automotive industry.We are building a business based on doing things the right way. From the way we treat our guests, take pride in our ...Show moreLast updated: 5 days ago
    • Promoted
    Residence Custodial & Desk Representative - UNION

    Residence Custodial & Desk Representative - UNION

    YMCA of the East BayBerkeley, CA, US
    Full-time
    Residence Custodial & Desk Representative - UNION.Job Category : Association Roles.Requisition Number : RESID001932.Holiday Bonus for Full Time Staff. Schedule would be Mid day 2pm to 10 pm or Overnig...Show moreLast updated: 30+ days ago
    • Promoted
    Right of Way (ROW) Agent (Field Based)

    Right of Way (ROW) Agent (Field Based)

    ERMWalnut Creek, CA, US
    Full-time +1
    ERM is hiring Right of Way (ROW) Agents regionally in the San Francisco, CA region to support gas and electric transmission and distribution project efforts. ROW Agents will be responsible for the a...Show moreLast updated: 30+ days ago
    • Promoted
    Underwriter

    Underwriter

    TradeJobsWorkForce95831 Sacramento, CA, US
    Full-time
    Underwriter Job Duties : Analyze financial data related to loan requests.Evaluate loan...Show moreLast updated: 30+ days ago
    • Promoted
    Insurance Senior Specialist

    Insurance Senior Specialist

    VirtualVocationsConcord, California, United States
    Full-time
    A company is looking for an Insurance Sr.Specialist to manage complex accounts and support team operations remotely.Key Responsibilities Resolve complex accounts and act as a subject matter exper...Show moreLast updated: 1 day ago
    • Promoted
    Follow-up Representative

    Follow-up Representative

    AmpcusEmeryville, CA, US
    Full-time
    Technology and Business consulting services.We are in search of a highly motivated candidate to join our talented team.Job Title : Follow-up Representative Location(s) : Emeryville, CA (Hybrid : onsit...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Banker

    Senior Banker

    Bank of AmericaVallejo, CA, US
    Full-time
    Bank Of America Financial Center Position.At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how w...Show moreLast updated: 30+ days ago
    • Promoted
    Title Express Auditor

    Title Express Auditor

    VirtualVocationsConcord, California, United States
    Full-time
    A company is looking for a Title Express Auditor.Key Responsibilities Perform comprehensive audits of open and closed assignments from various TE teams Conduct full-lot reviews, including call a...Show moreLast updated: 1 day ago
    • Promoted
    AI Agent Evaluation Analyst

    AI Agent Evaluation Analyst

    VirtualVocationsConcord, California, United States
    Full-time
    A company is looking for an AI Agent Evaluation Analyst.Key Responsibilities Review evaluation tasks and scenarios for logic, completeness, and realism Identify inconsistencies, missing assumpti...Show moreLast updated: 1 day ago
    • Promoted
    Junior Tax Attorney

    Junior Tax Attorney

    Victorium Legal, Inc.Davis, CA, US
    Full-time
    We are seeking an experienced and strategic.This role is ideal for a legal professional with a passion for navigating complex tax matters and delivering exceptional client service.The successful ca...Show moreLast updated: 30+ days ago
    • Promoted
    Commercial Associate

    Commercial Associate

    VirtualVocationsConcord, California, United States
    Full-time
    A company is looking for a Clinical Supply Solutions Commercial Associate.Key Responsibilities Support commercial growth by collaborating with Business Development teams to identify sales opportu...Show moreLast updated: 1 day ago
    • Promoted
    Insurance Specialist - Michigan Licensed

    Insurance Specialist - Michigan Licensed

    VirtualVocationsConcord, California, United States
    Full-time
    A company is looking for an Insurance Specialist to manage financial and insurance information for patients.Key Responsibilities Verify the accuracy and completeness of financial and insurance in...Show moreLast updated: 29 days ago
    • Promoted
    Account Executive - High Net Worth (Insurance)

    Account Executive - High Net Worth (Insurance)

    JobotWalnut Creek, CA, US
    Full-time
    We are growing exponentially and have been recognized as one of the top companies within our industry! Fully Remote Opportunity!!. This Jobot Job is hosted by : Ba Tran.Are you a fit? Easy Apply now ...Show moreLast updated: 13 days ago
    • Promoted
    Senior Binding Authority Broker

    Senior Binding Authority Broker

    W.R. BerkleyWalnut Creek, CA, US
    Full-time
    Senior Binding Authority Broker.Berkley Speciality Property is a leading Lloyd's Syndicate underwriting Property, Crisis Management, Engineering & Construction, Asset Protection and Specialty Casua...Show moreLast updated: 30+ days ago