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Operations Coordinator, Environmental Services
Operations Coordinator, Environmental ServicesAurora Health Care • Milwaukee, WI, US
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Operations Coordinator, Environmental Services

Operations Coordinator, Environmental Services

Aurora Health Care • Milwaukee, WI, US
19 days ago
Job type
  • Full-time
  • Part-time
Job description

Overview

Operations Coordinator, Environmental Services

1 month ago Be among the first 25 applicants

This range is provided by Aurora Health Care. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$32.45 / hr - $48.70 / hr

Responsibilities

  • Manages the implementation, maintenance and continuous process improvement efforts of EVS training programs.
  • Ensures adherence to adult education principles and techniques and the incorporation of standardized best practice processes and procedures.
  • Manages the integration of standardized processes; establishes controls and review mechanisms for training policies and procedures; and provides input for process design and other implementation activities.
  • May assist in hospital and clinic implementation activities related to functional area.
  • Oversees hospital, clinic and / or site based training needs related to functional area, and coordinates initiatives across facilities to ensure standardization and sharing of best practices.
  • Develops the methodology, content, curriculum and schedules for training events.
  • Assesses developmental needs to drive training initiatives. Performs an annual education needs assessment as input into the strategic education program.
  • Conducts follow-up studies of all completed training to evaluate and measure results, modify programs as needed, and develop effective training materials utilizing a variety of media sources. Ensures quality review measurements are in place.
  • Develops and maintains education policies and procedures to ensure compliance with training requirements. Stays abreast of regulatory requirements and company compliance policies, ensuring timely staff education.
  • Manages and promotes implementation of standard processes and education programs.
  • Identifies and implements process improvements related to training to lower costs and improve education and training programs.
  • Partners with quality assurance and infection control to design training needed to support deficiencies or gaps identified in the competency review and auditing processes.
  • Monitor, manage and report out on metrics related to quality assurance, mandatory training, true north metrics and department performance results. Make suggestions and recommendations for quality improvement strategies.
  • Develop and deliver department on-boarding processes.
  • Identify and administer certification requirements for applicable staff.

Education / Experience Required

  • Education Required : Bachelor's Degree in Education or related field.
  • Experience Required : Typically requires 4 years of experience in instructional design, adult education and training program presentation.
  • Knowledge, Skills & Abilities Required

  • Expertise in developing and executing education programs that ensure translation of teachings into actions, promote learner involvement and demonstrate innovative coaching skills when managing education / development issues.
  • Excellent verbal and written communication skills. Ability to work effectively with multiple departments and in matrix organizational structures.
  • Proven ability to influence others not directly reporting to them. Strong negotiating, analytical, and presentation skills.
  • Ability to guide individuals and groups toward desired outcomes, setting high performance standards and delivering leading quality services.
  • Proven experience in establishing and maintaining long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
  • Ability to develop strategic and tactical plans to meet business objectives in a large healthcare system.
  • Competency in delegation, managing multiple priorities, problem solving and decision making.
  • Proficiency in Microsoft Office applications and other required tools. Demonstrated skills in financial and statistical analysis related to Revenue Cycle activities.
  • Comprehensive evaluation skills for determining skill and knowledge compliance requirements in an accounts receivable environment.
  • Physical Requirements And Working Conditions

  • This position requires travel; exposed to weather and road conditions.
  • Operates all equipment necessary to perform the job. Exposed to a normal office environment.
  • Daily travel on a regular basis, overnight travel up to 20%.
  • Incumbent may be required to perform other related duties.
  • Additional Details

  • Seniority level : Not Applicable
  • Employment type : Full-time
  • Job function : Other
  • Industries : Hospitals and Health Care
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    Environmental Coordinator • Milwaukee, WI, US