Overview
Operations Coordinator, Environmental Services
1 month ago Be among the first 25 applicants
This range is provided by Aurora Health Care. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$32.45 / hr - $48.70 / hr
Responsibilities
- Manages the implementation, maintenance and continuous process improvement efforts of EVS training programs.
- Ensures adherence to adult education principles and techniques and the incorporation of standardized best practice processes and procedures.
- Manages the integration of standardized processes; establishes controls and review mechanisms for training policies and procedures; and provides input for process design and other implementation activities.
- May assist in hospital and clinic implementation activities related to functional area.
- Oversees hospital, clinic and / or site based training needs related to functional area, and coordinates initiatives across facilities to ensure standardization and sharing of best practices.
- Develops the methodology, content, curriculum and schedules for training events.
- Assesses developmental needs to drive training initiatives. Performs an annual education needs assessment as input into the strategic education program.
- Conducts follow-up studies of all completed training to evaluate and measure results, modify programs as needed, and develop effective training materials utilizing a variety of media sources. Ensures quality review measurements are in place.
- Develops and maintains education policies and procedures to ensure compliance with training requirements. Stays abreast of regulatory requirements and company compliance policies, ensuring timely staff education.
- Manages and promotes implementation of standard processes and education programs.
- Identifies and implements process improvements related to training to lower costs and improve education and training programs.
- Partners with quality assurance and infection control to design training needed to support deficiencies or gaps identified in the competency review and auditing processes.
- Monitor, manage and report out on metrics related to quality assurance, mandatory training, true north metrics and department performance results. Make suggestions and recommendations for quality improvement strategies.
- Develop and deliver department on-boarding processes.
- Identify and administer certification requirements for applicable staff.
Education / Experience Required
Education Required : Bachelor's Degree in Education or related field.Experience Required : Typically requires 4 years of experience in instructional design, adult education and training program presentation.Knowledge, Skills & Abilities Required
Expertise in developing and executing education programs that ensure translation of teachings into actions, promote learner involvement and demonstrate innovative coaching skills when managing education / development issues.Excellent verbal and written communication skills. Ability to work effectively with multiple departments and in matrix organizational structures.Proven ability to influence others not directly reporting to them. Strong negotiating, analytical, and presentation skills.Ability to guide individuals and groups toward desired outcomes, setting high performance standards and delivering leading quality services.Proven experience in establishing and maintaining long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.Ability to develop strategic and tactical plans to meet business objectives in a large healthcare system.Competency in delegation, managing multiple priorities, problem solving and decision making.Proficiency in Microsoft Office applications and other required tools. Demonstrated skills in financial and statistical analysis related to Revenue Cycle activities.Comprehensive evaluation skills for determining skill and knowledge compliance requirements in an accounts receivable environment.Physical Requirements And Working Conditions
This position requires travel; exposed to weather and road conditions.Operates all equipment necessary to perform the job. Exposed to a normal office environment.Daily travel on a regular basis, overnight travel up to 20%.Incumbent may be required to perform other related duties.Additional Details
Seniority level : Not ApplicableEmployment type : Full-timeJob function : OtherIndustries : Hospitals and Health CareReferrals increase your chances of interviewing at Aurora Health Care by 2x
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